What is the version of the Illustartor? Where exactly does it crash and what is the error message?
Did you find an answer?
I am having the exact same issue
Please perform steps 1-4, if it did work before mostly step 4 can solve your issue:
The Illustrator preferences file manages the commands and panel settings in Illustrator. When you open Illustrator, the positioning of panels and commands are stored in the Illustrator preferences file. If you want to restore the default settings for Illustrator or change the current settings, delete the Illustrator preferences. Illustrator automatically creates a preference file, when you restart Illustrator and save a file.
Please rename the directory:
<startup drive>/Users/<username>/Library/Preferences/Adobe Illustrator CS5 Settings/en_US*/
Hi M, no not yet. I haven't had much time so I just started using a CS3 version for the time being but I gotta get on this issue.
It is CS6 and I am running OSX Lion 10.7.4.
I created a fresh account on the computer and it works! BUt not on my existing account. Any advice?
When Illustrator runs, it makes it to the end of the startup then after a beat, it just closes. No crash report or anything.
I have removed the prefs file. Still crashes.
Well, I finally resolved this and I think its a font issue. In font book I cleaned up the questionable fonts, then I turned off all the user fonts, restarted in safe mode to clear the cashe, then retarted again normally and it is working. I went through and slowly added fonts and so far haven't found the corrupt one but Illustrator is still running fine. I have the fonts I really need and I still have the entire collection but they are not running. Hope this helps others.