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11.3.300.265 Firefox Help

New Here ,
Jul 12, 2012 Jul 12, 2012

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Ive tried a dozen things from reinstalling to wipeing memory, i can't seem to get this program to work with youtube or any game site i usually use, such as newgrounds or armorgames.Tthis started when it updated, can anyone help?

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LEGEND ,
Jul 12, 2012 Jul 12, 2012

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What is your operating system & version?

What is your Firefox version?

I don't understand "can't get […] to work" - what exactly do you see instead of the expected Flash content?

[topic moved to Flash Player forum]

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New Here ,
Jul 13, 2012 Jul 13, 2012

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Hello, I was having the same issues w/ firefox.

It looked like it wasn't working at all as if the allow flash player content/switch somehow got turned off.

For example, where I'd normally see a game that uses flash is just a blank screen. I'm running on vista home premium.

Turns out I needed to install updates from firefox. Would recommend trying the firefox link in the top left corner going to help & then about firefox and see if you need to update the version.

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Adobe Employee ,
Jul 13, 2012 Jul 13, 2012

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@ J.R.1,

In the following link, you have information on how to enable Flash Player on Firefox: http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_3__Enable_Flash_Player_...

After following the steps mentioned there, please see the following page and let us know what you see: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Thanks,

Sunil

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