3 Replies Latest reply: Jul 16, 2012 9:44 AM by Jeff A Wright RSS

    Can't install any CS6 apps. "Installer failed initialize."


      Download of new CS6 noted as "sucesssful"; but I found no instructions for installation after unzipping.  I don't want to download again (it took 3 hours).  Are there any alternatives?


      There apears to be some pieces of code missing.  Is there any way to determine what it is?


      Do I need to uninstall the trial version of ID or my old version of Photoshop /elements 2.0?