6 Replies Latest reply: Jul 17, 2012 4:05 AM by t.g.i.Eph RSS

    Unable to extract the installation files from CS6 Design & Web Premium

    t.g.i.Eph Community Member

      I've gone through the steps that have been suggested in other threads. This is on a FRESHLY installed Windows 7 64-bit.

       

      When I attempt to use the Adobe Downloader, I get Error 101. When I got the files from Direct Download, I was still unable to extract them through the Adobe installation software. When I attempted to extract the files using WinRAR, I got an error message stating that they are corrupt files. I've attempted to extract the files and download the files on all three of my harddrives (SSD, HDD & portable HDD) and keep getting the same messages.

       

      I'm on an administrator account. I am not attempting to extract them to My Programs or any other folder where I would not have write permissions, and I undoubtedly have enough space for the install. Any ideas where I might be going wrong?