I have a Folio created at 1024 x 768. It is loaded through the Folio Builder and everything is filled on in the Folio Producer.
When I log into the Adobe Viewer on an iPad 1, it does not show up.
My Adobe Viewer is up-to-date.
The Folio is created for Viewer 20.
Our Branded Viewer is updated to Viewer 20.
I also have another version uploaded at 2048 x 1536, it shows up in the Adobe Viewer on iPad 3.
Anyone have any ideas why is will not show on an iPad 1?
Happened in the past to us that folio was messed-up on server - it was possible to see it and modifie in Folio Builder, but didn't shown in Viewer on iPad. I would recomend to create new folio just with one blank page for test, if you will see this folio on iPad 1.
I am not sure exactly what happened. One of the articles imported, but it wqas scaled down 50%. Due to the size difference it would not load to the Viewer.
Reloading into the Folio did not work. I created another Folio with that article, loaded it. Then I copied from one folio to another in the Folio Producer.