11 Replies Latest reply: Jul 21, 2012 11:42 AM by wefollow

Can't open CS2 image with photoshop

wefollow Jul 20, 2012 8:51 AM

I had this camera, Canon 50d, for little more than two years.

Now it is time to start working with Raw image and can't open the image with Photoshop.

But I could open with EOS utility but want to work with Photoshop.

thanks for reading and advice pleae

1. Re: Can't open CS2 image with photoshop

Curt Y Jul 20, 2012 8:58 AM (in response to wefollow)

What OS and what version of ACR installed? For ACR in PS click Help/about plugins/camera raw.
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2. Re: Can't open CS2 image with photoshop

Noel Carboni Jul 20, 2012 2:14 PM (in response to wefollow)
Photoshop CS2 will never directly open a Canon EOS-50D raw file. The raw files from every camera are different and your camera was designed after the Photoshop CS2 Camera Raw application stopped receiving updates.

This list is pertinent:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

That said, there is a free solution that will allow you to open your images indirectly.

Download and install the latest version of the free Adobe DNG Converter:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5388 (Mac)
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5389 (PC)

Whenever you have a folder full of raw 50D images run the DNG Converter on the folder to convert all the files to DNG format. You will have to select the proper compatibility setting.

You can now open the DNG files with Photoshop CS2's Camera Raw converter.

Just as an aside, the Camera Raw converter from the latest version of Photoshop delivers images of higher quality, so you may want to consider moving up to Photoshop CS6. Unfortunately you will have to pay full price; there's no Photoshop CS2 -> CS6 upgrade discount.

-Noel
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3. Re: Can't open CS2 image with photoshop

Trevor.Dennis Jul 20, 2012 2:57 PM (in response to Noel Carboni)

I had a strange thing happen recently where double clicking a 1DSMK3 RAW file was saying it was unsupported. This file had been opened before, so I knew it had been OK at one time. Eventually I opened it by right clicking and choosing Open with Photoshop. The file associations were OK, so I have no idea what was going on.
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4. Re: Can't open CS2 image with photoshop

wefollow Jul 20, 2012 3:04 PM (in response to Curt Y)

I'm very sorry for mistake.
I mean ' CR2 raw file from canon and i'm using Photoshop cs4.

thanks for your patient
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5. Re: Can't open CS2 image with photoshop

Noel Carboni Jul 20, 2012 3:04 PM (in response to Trevor.Dennis)

Any chance you have a different version of Camera Raw installed for 32 bit than 64 bit?

-Noel
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6. Re: Can't open CS2 image with photoshop

wefollow Jul 20, 2012 3:08 PM (in response to Curt Y)

When i click on it , it show n nothing happen.
Do I need to dowload or update??

thanks for your informaiton.
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7. Re: Can't open CS2 image with photoshop

Noel Carboni Jul 20, 2012 3:10 PM (in response to wefollow)

wefollow wrote:

I mean ' CR2 raw file from canon and i'm using Photoshop cs4.

You should have no problem opening 50D images with Photoshop CS4. What's not working?

If you want to be able to double click the CR2 image, open Bridge, go into the File Type Associations preference, and change the application associated with CR2.

-Noel
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8. Re: Can't open CS2 image with photoshop

wefollow Jul 20, 2012 3:20 PM (in response to wefollow)

Works perfect......
It opened the door for me to start work with Raw imagesssss.

thank you very much.

Download and install the latest version of the free Adobe DNG Converter:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5388 (Mac)
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5389 (PC)
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9. Re: Can't open CS2 image with photoshop

wefollow Jul 20, 2012 3:42 PM (in response to Noel Carboni)

I checked and show it like this, Canon Camera RAw( .crw, .cr2 ) Adobe Photoshop CS4.
When I clicked on image from Bridge then got this message
" Could not complete your request because it is not
the right kind of document....

Now I see , Camera Raw Preferences (version 5.0.0.17b) from Photoshop cs4
How can i set it up to read the Raw Imagesss

thanks for reading..
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10. Re: Can't open CS2 image with photoshop

Noel Carboni Jul 20, 2012 9:22 PM (in response to wefollow)

Yes, according to the table 5.1 or later is needed.

You'll want to update Camera Raw to 5.7. If Help - Updates in the Photoshop menu won't work, try going to this site and downloading the Camera Raw 5.7 for your system type. Follow Adobe's instructions...

http://www.adobe.com/support/downloads/detail.jsp?ftpID=4682 (Mac)
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4683 (PC)

-Noel
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11. Re: Can't open CS2 image with photoshop

wefollow Jul 21, 2012 11:42 AM (in response to Noel Carboni)

I downloaded it and it is Bit 64.
I'm going to use the Adobe digital negative converter (DNG).
It works great.

NOW WHAT......Where do I go from here........hahaha

If you know some articles that will help me to start play with RAW Images PLEASE ADVICE.

thanks for your time and share your knowledge here.
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