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Why is the download panel in Japanese?

LEGEND ,
Jul 23, 2012 Jul 23, 2012

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Windows 7 Pro x64 (English version), Waterfox 13, as well as IE9.

Tried to download Digital Editions today in order to reproduce a problem someone else was having.

  1. went to http://www.adobe.com/products/digitaleditions/
    de1.PNG
  2. click on Download now
    de2.PNG
  3. click on インストール
    de3.PNG
  4. click on インストール again
    de4.PNG
  5. click on はい
    de6.PNG
  6. now this panel opens
    de5.PNG

Now I really don't know how to continue; my Japanese is not good enough.

Why does the installation have to be in Japanese?

How can I change it to English?

P.S. and an additional question: if I continue the installation here with the default values, will the installed product UI also be in Japanese?

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LEGEND ,
Jul 23, 2012 Jul 23, 2012

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Pat Willener wrote:

if I continue the installation here with the default values, will the installed product UI also be in Japanese?

I just completed the installation; to answer my own question:

de7.PNG

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Enthusiast ,
Jul 23, 2012 Jul 23, 2012

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When asked for the installation language, your computer is answering japanese - are you running a J version of Windows?

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LEGEND ,
Jul 23, 2012 Jul 23, 2012

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English language Windows.

Some Regional Settings are set to Japanese, for certain Japanese programs to display correctly.

But all other Adobe download and install panels display correctly in English.

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Enthusiast ,
Jul 24, 2012 Jul 24, 2012

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I'm willing to bet it is one of those regional settings that ADE is using to determine the language to display in.

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LEGEND ,
Jul 25, 2012 Jul 25, 2012

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I'm also sure it is, but it is wrong: it should use the Windows language, or the codepage, not just "some" setting.

All other Adobe installers / software works correctly.

Some Adobe multilanguage installers actually ask for the language to be installed.

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