I am working as a help author in a project where the help
(Webhelp) appears in a customized browser window integrated with
the application. The window occupies full screen height and about
30% of the screen width (like the help function in Microsoft Office
2003 products). I keep coming up against design problems: the
window width is OK for reading help text, but is really too narrow
for illustrations. The application programmers do not want to
allocate more space to the help at the expense of application area,
and the product developers do not see a wide-screen monitor as a
feasible solution.
Does anybody have any bright ideas on how best to deal with
this situation? All suggestions welcome!