1 Reply Latest reply: Jul 25, 2012 11:52 AM by Manish-Sharma RSS

    trouble installing Photoshop CS6 on Mac OSX lion

    Natasha Paine

      I bought Photoshop CS6 extended and am trying to install it on my Mac OSX Lion v. 10.7.4 and I keep coming up with the install error of:

       

      Exit Code: 34

      -------------------------------------- Summary --------------------------------------

      - 1 fatal error(s), 0 error(s), 0 warning(s)

       

      FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.0.98.0' information not found in Media_db.

      -------------------------------------------------------------------------------------

       

      This comes up after I get the install bar and it only makes it to 1-2% installed.

       

      What can I do so that I can install the program on to my computer. I know that I have more than enough free hard drive space for the program (based on its requirements).