Select Use ffdshow and Presenter should then work.
Program shuts down before I can make the selection. I had to try a few times just to grab a screenshot
What version of PowerPoint are you using?
I am Mukul from Adobe Presenter Engineering Team. Can you please email us your issue on firstname.lastname@example.org
we will setup a meeting and try our best to resolve your issue as quickly as possible.
We have a built in Troubleshoot mechanism in Video Creator. Encourage you to send us the diagnostic logs this way.
How to do this: