That is not flash asking you, Flash will never ask you to update the player unless you go to a website and then it will state its not installed. Always go to the main website to update the flash player.
here is a artical refering to that tojan
Hi, yes I understand that this malware is just using the Flash name and that it has nothing to do with Flash or Adobe. However, I cannot find anything that tells me how to remove it and how to confirm that it's removed. The fact that I'm still getting a blue screen (PC) tells me that I haven't eliminated the problem completely.
Sorry for the misunderstanding. I need some tech help. Your link will certainly help with the Macbook.
The fact that I'm still getting a blue screen (PC) tells me that I haven't eliminated the problem completely.
Can you post a screenshot of that "blue screen"? (It is not a BSOD, I hope.)
he two best free virus producs are
use the AVG first to remove or quarantine any viruses, then CC cleaner to remove the items from internet browsers and cache.
You may have to go back to a previous restore point on your windows BEFORE the installation of the virus but AFTER you remove it. Most viruses are immune to restore points as they mark themselved as Read Only files.
This can be done in safe mode if you can not boot windows normally.
I have been running AVG and CC Cleaner and a number of other programs (please see first post). Today's scan showed no virus or malware. I am getting messages from AVG that Internet Exprorer is using a large amount of resources. I am running Firefox, not IE.
I did go back to a previous restore point after running all of the programs but I haven't eliminated the malware so that won't be effective.
I took a screenshot of the blue screen but unfortunately I wasn't able to upload it. I pasted it into a word doc. Please tell me how to post it here and I'll put it right up. Thanks!!
You cannot upload Word docs, just plain images (jpg, png, gif, etc.) using the camera icon in the forum editor. On Windows you can paste it into Paint, or any other imaging software.
If thoes programs are not detecting anything than most likely the virus and malware has been removed.
The error your getting is most likely a file that has been damaged, if it still happens after a restore than its a file that is probably not a windows system file but can still effect windows.
At this point you have to get the code fromt the blue screen and track what is broken. Most Blue screen codes are driver error codes.
11xx serial port 9xx parallel port 7xx math coprocessor 601 floppy 501 video 4xx monitor 301 keyboard 2xx RAM 5. 1xx motherboard 17xx hard disk
here is a list of codes, you will see a long number usaly 17xx000000000000 this would meen the hardrive has a problem.. ext.. plug these into google to track down your info.
Hope this helps.
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what happens when you click ok? if nothing then just go to www.adobe.com and download the latest version of flash.
That looks like some ACER update checker. Most likely that can be turned off by going to
Start>Run>Msconfig>start up (tab)> then find the Acer updater.
That seems to have taken care of it. I disabled the Acer updater in msconfig and was then able to install Flash Player. So far I haven't seen anything unusual going on so it looks like it's fixed.
Thanks so much for everyone's help. I really appreciate it.
Now on to the laptop!!!
Glad to have helped. Enjoy.