Does anyone have the eLearning Suite subcription? I'm having difficulty upgrading from 2.5 to 6. I was told when I subscribed that it would upgrade then new versions were released. Mine hasn't and when I contacted Customer Service earlier this week I was told to use the normal upgrade process from the website and it would recognize my subscription and upgrade. I tried that last night and it kept asking for a charge card. When I contacted Customer Service last night I was told that subscriptions didn't upgrade and that isn't what I was told when I subscribed.
Anyone else out there have a subscription and have it upgrade? I'm not a real happy camper right now. I know in a recent video I watched about the Creative Cloud they said that it would upgrade for subscribers.
Any help is appreciated.
I am getting this looked at and I would keep you posted with the updates on PM.
I ended up calling Tech Support and getting the upgrade. This was so long ago I forgot I'd posted this here.