13 Replies Latest reply: Aug 8, 2012 2:14 AM by pwillener RSS

    Can't uninstall update or install Flash Player

    Jack_Steel

      I use Windows 7 64bit, Internet Explorer and Firefox. I had Adobe Flash Player 10 installed but updating did not work anymore. So I tried to uninstall Flash Player with no success (I got the same error). I deleted the Flash folders in %appdata% and tried to delete C:\Windows\SysWOW64\Macromed\ but I can't delete Flash10l.ocx (I tried it in Windows safe mode too). I renamed C:\Windows\SysWOW64\Macromed to Macromed.old and did a restart. Firefox tells me there is no Flash plugin installed anymore. I downloaded the Adobe Flash Player 11 installer (DLM version and manual version) but I get the same errors again:

       

      The installation encountered errors:

      No error information is available.

       

      FlashInstall.log contains:

      =O====== M/11.2.202.235 2012-08-01+07-16-37.975 ========

      0000 [W] 00001113 C:\Windows\SysWOW64\Macromed\Flash\\* 3

      0001 [I] 00000010 "D:\Downloads\install_flash_player_32bit.exe"

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0003 [E] 00001039

      =X====== M/11.2.202.235 2012-08-01+07-16-41.782 ========

       

      =O====== M/11.2.202.235 2012-08-01+07-16-48.796 ========

      0000 [I] 00000010 "D:\Downloads\install_flash_player_32bit.exe"

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [E] 00001039

      =X====== M/11.2.202.235 2012-08-01+07-16-50.434 ========

       

      =O====== M/11.3.300.268 2012-08-01+07-29-45.188 ========

      0000 [I] 00000010 "D:\Downloads\install_flash_player.exe"

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [E] 00001039

      =X====== M/11.3.300.268 2012-08-01+07-30-04.447 ========

       

      =O====== M/10.3.183.20 2012-08-01+07-35-31.371 ========

      0000 [I] 00000010 "D:\Downloads\install_flash_player_10_active_x.exe"

      0001 [E] 00001039

      =X====== M/10.3.183.20 2012-08-01+07-35-34.086 ========

       

      I would be very happy if somebody can help me or give me some advises how to install Flash Player...

        • 1. Re: Can't uninstall update or install Flash Player
          pwillener CommunityMVP

          Thank your for supplying complete information.

           

          Can you try the following:

           

          To delete that recalcitrant ocx file in the old folder, try using Unlocker.

          • 2. Re: Can't uninstall update or install Flash Player
            Jack_Steel Community Member

            Thank you for your fast response.

             

            - Unlocker helped, I could delete the ocx filie

            - Downloaded the uninstaller, closed all open applications and got

             

            The installation encountered errors:

            No error information is available.

             

            - Tried the offline installer and got

             

            The installation encountered errors:

            No error information is available.

             

            FlashInstall.log now contains:

            =O====== M/11.2.202.235 2012-08-01+07-16-37.975 ========

            0000 [W] 00001113 C:\Windows\SysWOW64\Macromed\Flash\\* 3

            0001 [I] 00000010 "D:\Downloads\install_flash_player_32bit.exe"

            0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

            0003 [E] 00001039

            =X====== M/11.2.202.235 2012-08-01+07-16-41.782 ========

             

            =O====== M/11.2.202.235 2012-08-01+07-16-48.796 ========

            0000 [I] 00000010 "D:\Downloads\install_flash_player_32bit.exe"

            0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

            0002 [E] 00001039

            =X====== M/11.2.202.235 2012-08-01+07-16-50.434 ========

             

            =O====== M/11.3.300.268 2012-08-01+07-29-45.188 ========

            0000 [I] 00000010 "D:\Downloads\install_flash_player.exe"

            0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

            0002 [E] 00001039

            =X====== M/11.3.300.268 2012-08-01+07-30-04.447 ========

             

            =O====== M/10.3.183.20 2012-08-01+07-35-31.371 ========

            0000 [I] 00000010 "D:\Downloads\install_flash_player_10_active_x.exe"

            0001 [E] 00001039

            =X====== M/10.3.183.20 2012-08-01+07-35-34.086 ========

             

            =O====== M/11.2.202.235 2012-08-01+07-38-21.058 ========

            0000 [I] 00000010 "D:\Downloads\install_flash_player_32bit.exe"

            0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

            0002 [E] 00001039

            =X====== M/11.2.202.235 2012-08-01+07-49-29.243 ========

             

            =O====== M/11.3.300.268 2012-08-01+09-06-38.707 ========

            0000 [I] 00000010 "D:\Downloads\uninstall_flash_player.exe" -force   -force 

            0001 [E] 00001039

            =X====== M/11.3.300.268 2012-08-01+09-06-46.725 ========

             

            =O====== M/11.3.300.268 2012-08-01+09-06-53.862 ========

            0000 [I] 00000010 "D:\Downloads\uninstall_flash_player(1).exe" -force   -force 

            =X====== M/11.3.300.268 2012-08-01+09-07-18.000 ========

             

            =O====== M/11.3.300.268 2012-08-01+09-07-26.739 ========

            0000 [I] 00000010 "D:\Downloads\uninstall_flash_player.exe" -force   -force 

            0001 [E] 00001039

            =X====== M/11.3.300.268 2012-08-01+09-07-29.594 ========

             

            =O====== M/11.3.300.268 2012-08-01+09-07-49.502 ========

            0000 [I] 00000010 "D:\Downloads\uninstall_flash_player.exe" -force   -force 

            0001 [E] 00001039

            =X====== M/11.3.300.268 2012-08-01+09-08-01.345 ========

             

            =O====== M/11.3.300.268 2012-08-01+09-07-56.789 ========

            0000 [I] 00000010 "D:\Downloads\install_flash_player.exe"

            0001 [E] 00001011

            =X====== M/11.3.300.268 2012-08-01+09-08-02.436 ========

             

            =O====== M/11.3.300.268 2012-08-01+09-08-05.450 ========

            0000 [I] 00000010 "D:\Downloads\install_flash_player.exe"

            0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

            0002 [E] 00001039

            =X====== M/11.3.300.268 2012-08-01+09-08-08.367 ========

            • 3. Re: Can't uninstall update or install Flash Player
              pwillener CommunityMVP

              Just to confirm: you do run the installer as an Administrator user?

              • 4. Re: Can't uninstall update or install Flash Player
                Jack_Steel Community Member

                Yes, I'm an Administrator user on this computer.

                • 5. Re: Can't uninstall update or install Flash Player
                  pwillener CommunityMVP

                  I have asked someone from the Adobe installer team to have a look at your problem.

                  • 6. Re: Can't uninstall update or install Flash Player
                    Jack_Steel Community Member

                    Thank you Pat, I'm used to be able to solve almost every problem with my or my friends computer. At the moment I feel a little stranded with this problem... :-)

                    • 7. Re: Can't uninstall update or install Flash Player
                      chris.campbell Employee Hosts

                      We might be dealing with a permission issue here.  Can you try the steps in the following FAQ?

                       

                      How do I fix Windows permission problems with Flash Player?

                       

                      If you still encounter problems, please go through steps 1 - 5 in this post (see reply 15 by me) and either paste the log contents to a reply or email them to ccampbel@adobe.com?  We'd like to get a better idea what's going on with your folders and files.

                       

                      Thanks,

                      Chris

                      • 8. Re: Can't uninstall update or install Flash Player
                        Jack_Steel Community Member

                        Chris,

                         

                        the solution in the first link did not work, I'm not able to install flash player before and I was not able to install it after doing all the steps on the list.

                         

                        This is the result of the post in your second link:

                         

                        Windows Version: 6.1.7601 x64

                         

                        Permissions: windows\system32\macromed

                        **************************************

                         

                        C:\Windows\system32\macromed\Flash

                          RW NT SERVICE\TrustedInstaller

                          RW NT AUTHORITY\SYSTEM

                          RW BUILTIN\Administrators

                          R  BUILTIN\Users

                        C:\Windows\system32\macromed\Flash\FlashInstall.log

                          RW NT AUTHORITY\SYSTEM

                          RW BUILTIN\Administrators

                          R  BUILTIN\Users

                         

                         

                        Permissions: windows syswow64\macromed

                        **************************************

                         

                        C:\Windows\syswow64\macromed\Flash

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                          R  BUILTIN\Users

                          RW NT SERVICE\TrustedInstaller

                        C:\Windows\syswow64\macromed\Flash\FlashInstall.log

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                          R  BUILTIN\Users

                         

                         

                        Directory Listing: syswow64\macromed\flash\

                        ***************************************************

                         

                        Volume in drive C is SYSTEM

                        Volume Serial Number is 1825-A40E

                         

                        Directory of C:\Windows\syswow64\macromed\flash

                         

                        01.08.2012  09:16    <DIR>          BUILTIN\Administrators .

                        01.08.2012  09:16    <DIR>          BUILTIN\Administrators ..

                        03.08.2012  08:57             5.856 BUILTIN\Administrators FlashInstall.log

                                       1 File(s)          5.856 bytes

                         

                             Total Files Listed:

                                       1 File(s)          5.856 bytes

                                       2 Dir(s)   8.827.699.200 bytes free

                         

                         

                        Directory Listing: system32\macromed\flash\

                        ***************************************************

                         

                        Volume in drive C is SYSTEM

                        Volume Serial Number is 1825-A40E

                         

                        Directory of C:\Windows\system32\macromed\flash

                         

                        01.08.2012  09:28    <DIR>          BUILTIN\Administrators .

                        01.08.2012  09:28    <DIR>          BUILTIN\Administrators ..

                        01.08.2012  09:28               660 BUILTIN\Administrators FlashInstall.log

                                       1 File(s)            660 bytes

                         

                             Total Files Listed:

                                       1 File(s)            660 bytes

                                       2 Dir(s)   8.827.699.200 bytes free

                         

                         

                        HKLM\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer

                        ***************************************************

                         

                        The system cannot find the file specified.

                         

                         

                        HKCR\MIME\Database\Content Type

                        *******************************

                         

                        HKCR\MIME\Database\Content Type\application/atom+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/fractals

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/futuresplash

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\application/hta

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/mac-binhex40

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/ms-infopath.xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/ms-vsi

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msaccess

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msaccess.addin

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msaccess.cab

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msaccess.exec

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msaccess.ftemplate

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msaccess.runtime

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msaccess.template

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msaccess.webapplication

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msonenote

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/msword

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/opensearchdescription+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/pdf

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/pkcs10

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/pkcs7-mime

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/pkcs7-signature

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/pkix-cert

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/pkix-crl

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/postscript

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/rss+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.fdf

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.google-earth.kml+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.google-earth.kmz

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.groove-injector

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.groove-space-archive

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.groove-tool-archive

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.groove-vcard

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-excel

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-excel.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-excel.addin.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-excel.sheet.binary.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-excel.sheet.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-excel.template.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-mediapackage

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-officetheme

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-package.relationships+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-pki.certstore

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-pki.pko

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-pki.seccat

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-pki.stl

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-powerpoint

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-powerpoint.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-powerpoint.addin.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-powerpoint.presentation.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-powerpoint.slide.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-powerpoint.slideshow.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-powerpoint.template.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-publisher

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-visio.viewer

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-word.document.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-word.document.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-word.template.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-word.template.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-wpl

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ms-xpsdocument

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.oasis.opendocument.formula

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.oasis.opendocument.graphics

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.oasis.opendocument.presentation

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.oasis.opendocument.spreadsheet

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.oasis.opendocument.text

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.oasis.opendocument.text-master

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.oasis.opendocument.text-web

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openofficeorg.extension

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openxmlformats-officedocument.presentationml.presentation

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openxmlformats-officedocument.presentationml.slide

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openxmlformats-officedocument.presentationml.slideshow

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openxmlformats-officedocument.presentationml.template

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openxmlformats-officedocument.spreadsheetml.sheet

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openxmlformats-officedocument.spreadsheetml.template

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openxmlformats-officedocument.wordprocessingml.document

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.openxmlformats-officedocument.wordprocessingml.template

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.ovi-suite

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.stardivision.writer

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.sun.xml.base

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.sun.xml.calc

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.sun.xml.draw

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.sun.xml.impress

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.sun.xml.math

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.sun.xml.writer

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.sun.xml.writer.global

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/vnd.visio

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\Application/vnd.visio.webdrawing

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-bittorrent

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-bittorrentsearchdescription+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-complus

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-compress

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-compressed

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-gotomeeting

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-gotomeeting970

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-gzip

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-informationCard

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\application/x-java-applet

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-java-jnlp-file

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-jtx+xps

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-latex

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-mix-transfer

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-mplayer2

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-ms-application

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-ms-license

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\application/x-ms-vsto

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-ms-wmd

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-ms-wmz

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-ms-xbap

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-msexcel

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-mspowerpoint

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-mspowerpoint.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-mspowerpoint.macroEnabled.12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-mswebsite

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-pkcs12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-pkcs7-certificates

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-pkcs7-certreqresp

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-shockwave-flash

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\application/x-silverlight

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-silverlight-2

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-stuffit

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-tar

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-troff-man

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-vnd.google.oneclickctrl.9

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-vnd.google.update3webcontrol.3

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-wmplayer

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-x509-ca-cert

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/x-zip-compressed

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/xaml+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/xej+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/xel+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/xhtml+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\application/zip

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/3gpp

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/3gpp2

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/aiff

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/basic

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/mid

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/midi

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/mp3

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/mp4

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/mpeg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/mpegurl

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/mpg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/vnd.dlna.adts

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/wav

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-aiff

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-mid

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-midi

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-mp3

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-mpeg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-mpegurl

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-mpg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-ms-wax

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-ms-wma

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\audio/x-wav

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/bmp

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/bmp\Bits

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\image/gif

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/gif\Bits

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\image/jpeg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/jpeg\Bits

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\image/pjpeg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/pjpeg\Bits

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\image/png

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/png\Bits

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\image/svg+xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/tiff

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/vnd.ms-photo

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/x-emf

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/x-icon

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/x-jg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/x-png

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/x-png\Bits

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\image/x-wmf

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\image/x-wmf\Bits

                          RW NT SERVICE\TrustedInstaller

                          R  NT AUTHORITY\SYSTEM

                          R  BUILTIN\Administrators

                          R  BUILTIN\Users

                        HKCR\MIME\Database\Content Type\message/rfc822

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\midi/mid

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\model/vnd.dwfx+xps

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\model/vnd.easmx+xps

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\model/vnd.edrwx+xps

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\model/vnd.eprtx+xps

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\pkcs10

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\pkcs7-mime

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\pkix-cert

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\pkix-crl

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\text/calendar

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\text/css

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\text/html

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\text/plain

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\text/scriptlet

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\text/x-component

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\text/x-ms-odc

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\text/x-vcard

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\text/xml

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\video/3gpp

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\video/avi

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\video/ismv

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\video/mp4

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\video/mpeg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\video/mpg

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\video/msvideo

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\video/quicktime

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\video/x-mpeg2a

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\video/x-ms-wmv

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

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                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\video/x-ms-wvx

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

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                        HKCR\MIME\Database\Content Type\video/x-msvideo

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\video/xesc

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\vnd.ms-pki.certstore

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\vnd.ms-pki.pko

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\vnd.ms-pki.seccat

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\vnd.ms-pki.stl

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\x-pkcs12

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\x-pkcs7-certificates

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\x-pkcs7-certreqresp

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                        HKCR\MIME\Database\Content Type\x-x509-ca-cert

                          R  BUILTIN\Users

                          RW BUILTIN\Administrators

                          RW NT AUTHORITY\SYSTEM

                         

                         

                        syswow64\macromed\flash\flashinstall.log

                        ****************************************

                         

                        =O====== M/11.2.202.235 2012-08-01+07-16-37.975 ========

                        0000 [W] 00001113 C:\Windows\SysWOW64\Macromed\Flash\\* 3

                        0001 [I] 00000010 "D:\Downloads\install_flash_player_32bit.exe"

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0003 [E] 00001039

                        =X====== M/11.2.202.235 2012-08-01+07-16-41.782 ========

                         

                        ?=O====== M/11.2.202.235 2012-08-01+07-16-48.796 ========

                        0000 [I] 00000010 "D:\Downloads\install_flash_player_32bit.exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [E] 00001039

                        =X====== M/11.2.202.235 2012-08-01+07-16-50.434 ========

                         

                        ?=O====== M/11.3.300.268 2012-08-01+07-29-45.188 ========

                        0000 [I] 00000010 "D:\Downloads\install_flash_player.exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [E] 00001039

                        =X====== M/11.3.300.268 2012-08-01+07-30-04.447 ========

                         

                        ?=O====== M/10.3.183.20 2012-08-01+07-35-31.371 ========

                        0000 [I] 00000010 "D:\Downloads\install_flash_player_10_active_x.exe"

                        0001 [E] 00001039

                        =X====== M/10.3.183.20 2012-08-01+07-35-34.086 ========

                         

                        ?=O====== M/11.2.202.235 2012-08-01+07-38-21.058 ========

                        0000 [I] 00000010 "D:\Downloads\install_flash_player_32bit.exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [E] 00001039

                        =X====== M/11.2.202.235 2012-08-01+07-49-29.243 ========

                         

                        ?=O====== M/11.3.300.268 2012-08-01+09-06-38.707 ========

                        0000 [I] 00000010 "D:\Downloads\uninstall_flash_player.exe" -force   -force 

                        0001 [E] 00001039

                        =X====== M/11.3.300.268 2012-08-01+09-06-46.725 ========

                         

                        ?=O====== M/11.3.300.268 2012-08-01+09-06-53.862 ========

                        0000 [I] 00000010 "D:\Downloads\uninstall_flash_player(1).exe" -force   -force 

                        =X====== M/11.3.300.268 2012-08-01+09-07-18.000 ========

                         

                        ?=O====== M/11.3.300.268 2012-08-01+09-07-26.739 ========

                        0000 [I] 00000010 "D:\Downloads\uninstall_flash_player.exe" -force   -force 

                        0001 [E] 00001039

                        =X====== M/11.3.300.268 2012-08-01+09-07-29.594 ========

                         

                        ?=O====== M/11.3.300.268 2012-08-01+09-07-49.502 ========

                        0000 [I] 00000010 "D:\Downloads\uninstall_flash_player.exe" -force   -force 

                        0001 [E] 00001039

                        =X====== M/11.3.300.268 2012-08-01+09-08-01.345 ========

                         

                        ?=O====== M/11.3.300.268 2012-08-01+09-07-56.789 ========

                        0000 [I] 00000010 "D:\Downloads\install_flash_player.exe"

                        0001 [E] 00001011

                        =X====== M/11.3.300.268 2012-08-01+09-08-02.436 ========

                         

                        ?=O====== M/11.3.300.268 2012-08-01+09-08-05.450 ========

                        0000 [I] 00000010 "D:\Downloads\install_flash_player.exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [E] 00001039

                        =X====== M/11.3.300.268 2012-08-01+09-08-08.367 ========

                         

                        ?=O====== M/11.3.300.268 2012-08-03+06-57-48.208 ========

                        0000 [I] 00000010 "D:\Downloads\install_flash_player(1).exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [E] 00001039

                        =X====== M/11.3.300.268 2012-08-03+06-57-50.611 ========

                         

                         

                         

                        system32\macromed\flash\flashinstall.log

                        ****************************************

                         

                        =O====== M/11.2.202.235 2012-08-01+07-28-08.453 ========

                        0000 [W] 00001113 C:\Windows\system32\Macromed\Flash\\* 3

                        0001 [I] 00000010 "D:\Downloads\install_flash_player_64bit.exe"

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0003 [E] 00001039

                        =X====== M/11.2.202.235 2012-08-01+07-28-14.864 ========

                        • 9. Re: Can't uninstall update or install Flash Player
                          chris.campbell Employee Hosts

                          Could you try manually deleting the following folders, then trying again.

                           

                          C:\Windows\system32\macromed

                          C:\Windows\syswow64\macromed

                           

                          I'll ask on my end if our installer folks can tell if we're having issues writing registry entries given your install log.

                           

                          Chris

                          • 10. Re: Can't uninstall update or install Flash Player
                            Jack_Steel Community Member

                            Unfortunately deleting the 2 folders didn't change anything. Thank you for further investigations.

                            • 11. Re: Can't uninstall update or install Flash Player
                              pwillener CommunityMVP

                              One more thing to try; run the uninstaller again, then download and run the MSI installers from http://www.adobe.com/products/flashplayer/distribution3.html

                              • 12. Re: Can't uninstall update or install Flash Player
                                Jack_Steel Community Member

                                The MSI installer worked! Flash is working in FF and IE now

                                • 13. Re: Can't uninstall update or install Flash Player
                                  pwillener CommunityMVP

                                  Wow - great!  Sorry it took me so long to think about that...