Flash Player dosen't work anymore.

[jkaragas]

I have a mac, running OS 10.7.4 (64 bit), plus Adobe Creative Suite CS5, but can't play the TV tutorials anymore. I thought that updating my Flash Player to Version: 11.3.300.268 would resolve my problem, but it didn't. What more do I need to do, in order to open the tutorials for CS5 applications?

[chris.campbell]

Can you post a sample URL so I can take a look?  Are you using Safari?

Chris

[jkaragas]

Chris-- This is one URL, among others that don't work:

http://tv.adobe.com/watch/cs-55-web-premium-feature-tour-/whats-new-in-flash-professional-cs55/

I use both browsers: Firefox and Safari, plus Chrome and Opera, sometimes, to check my sites, for example, http://jkaragas.ipnshosting.com/philokalia/index.html

Thanks --Jim

Jim Karagas

jkaragas@ipns.com

[chris.campbell]

I'm sorry you're encountering these crashes.  We're working closely with Mozilla to address these issues.  I'd recommend taking a look at the following FAQ for troubleshooting and workaround steps:

How do I troubleshoot Flash Player's protected mode for Firefox?

Thanks,

Chris

[jkaragas]

Yes, Chris, I see the updated Flash version 11.3, but the video doesn't play (see attached). Same thing happened in Chrome.

Jim Karagas

jkaragas@ipns.com

[jkaragas]

Hi Chris-- I tried this URL, http://tv.adobe.com/watch/learn-dreamweaver-cs5/getting-started-gs-what-is-dreamweaver-cs5-/, but once again the tutorial did not play. I had also re-downloaded the Flash player and verified that it was installed (see attached). Why won't the tutorials open for me with the updated version of Flash player? --Jim

Jim Karagas

jkaragas@ipns.com