4 Replies Latest reply: Aug 9, 2012 10:51 AM by Ray Wundebar RSS

    Some users have problem registering.

    Ray Wundebar Community Member



      ocacionally some site users report that tey are not able to register with the site via this page http://www.globalcastingcenter.com/talent-register . This is the last message my client received from the user:


      "Hello! I'm from Ukraine, and D try to register, but there is a message- "An Error Occurred An error occurred processing your last request. Please go back and try again." Tried several times on Firefox and IE. Is that a web-site problem? Thanks Ira"


      Other users didn't indicate error text but also reported trouble registering. What could be causing this?


      I do use javascript to prefill the user field with their entered e-mail but this second e-mail field is kept visible and called "confirm your e-mail" to give the ability to fill user field manually in case script doesnt work.


      (most of the users register with no problem)