25 Replies Latest reply: Aug 5, 2012 5:04 PM by Jim04 RSS

    Download suddenly stops

    Jim04 Community Member

      Using DW CS6 I can connect to the remote server successfully.  I have created a local site folder on my Mac.  When I click on the Get icon (down arrow) in Local View the download starts and after a few minutes stops.  The log says "File activity complete", however there are very few files on my local site.  I have tried to DL several times with the same result.  I did successfully DL another site from a differnt remote server.

      This is a screen shot of my Site Setup for the site I am having a problem with (www.inslee.net).

      Screen Shot 2012-08-04 at 5.15.52 PM.png

        • 1. Re: Download suddenly stops
          Nancy O. MVP

          Do you have the latest update for DW CS6 which addresses several FTP issues?

           

           

          Nancy O.

          • 2. Re: Download suddenly stops
            Jim04 Community Member

            I have DW version 12.0 Build 5808.  Do I need to check for updates?  I subscribe and downloaded DW only about 2 weeks ago.

            • 3. Re: Download suddenly stops
              Jim04 Community Member

              Here is a screen shot of my File Panel for the site I am having a problem with:

              Screen Shot DW File Panel.png

              • 4. Re: Download suddenly stops
                Nancy O. MVP

                Adobe released a critical update a few days ago. 

                http://forums.adobe.com/message/4587354#4587354

                 

                 

                 

                Nancy O.

                • 5. Re: Download suddenly stops
                  Jim04 Community Member

                  How do I get this update.  I have quit and reopened DW and still am at 12.0.  The update is 12.0.1

                  • 6. Re: Download suddenly stops
                    Nancy O. MVP
                    • 7. Re: Download suddenly stops
                      Jim04 Community Member

                      I installed the update successfully.  About says I am still at version 12.0.  Tried to DL the site and after about 15 the operation was cancelled.  Log just says Operation Cancelled.

                      • 8. Re: Download suddenly stops
                        Jim04 Community Member

                        Tried the DL again. This time 706 files were updated then after about 30 seconds the operation timed out and was cancelled.

                        • 9. Re: Download suddenly stops
                          mytaxsite.co.uk MVP

                          Jim04 wrote:

                           

                          Tried the DL again. This time 706 files were updated then after about 30 seconds the operation timed out and was cancelled.

                           

                          Do you have to use DW's FTP program?  Why can't you use a dedicated FTP programs that are designed to do exactly that.  For example, I use FileZilla and I have never used DW's FTP program since CS4 days.

                           

                          Download FileZlila Client

                           

                          Good luck.

                          • 10. Re: Download suddenly stops
                            Jim04 Community Member

                            This very discouraging.  You are the second person today that has suggested I use another FTP app.  The first was a member of the Web design firm we use.  I moved from Window to a Mac and subscribed to the Creative Cloud.  I can't believe that Adobe's Dreamweaver can not handle FTP.

                            • 11. Re: Download suddenly stops
                              mytaxsite.co.uk MVP

                              Jim04 wrote:

                               

                              This very discouraging.  You are the second person today that has suggested I use another FTP app.  The first was a member of the Web design firm we use.  I moved from Window to a Mac and subscribed to the Creative Cloud.  I can't believe that Adobe's Dreamweaver can not handle FTP.

                              To be frank with you, I tried using DW's FTP in CS4 (some time ago) and for some reasons it failed.  So I decided to use something else because I was under pressure to upload something quickly and I didn't have the time to investigate it further. Since then, I have stopped using DW's FTP and stuck with FileZilla.

                               

                              Don't misunderstand me.  I am sure DW's FTP does work but looking at another thread I am not convinced:

                               

                              <http://forums.adobe.com/thread/1006148?tstart=0>

                               

                              145 postings and some: 15,300 hits and people are still saying it doesn't work.

                               

                              To me time is of essence.

                              • 12. Re: Download suddenly stops
                                Jim04 Community Member

                                I changed my site preferences Dreamweaver>Preferences>Site by increasing the FTP timeout from the defaut 30 seconds to 45 seconds.  This time the download completed downloading over 3,000 files of over 10,000 remaining.  After about 10 minutes the operation again cancelled.

                                DW site pref change.png

                                • 13. Re: Download suddenly stops
                                  mytaxsite.co.uk MVP

                                  Personally, I think that dealing with 10,000 files in DW is not a good idea at all.  DW is good for basic sites of about 25-30 pages (say 50 pages).  Anything as big as 10,000 files seems to suggest that you need more than DW.  T don't thing anything off-the-shelf is available for such tasks.  You need bespoke system for it.

                                  • 14. Re: Download suddenly stops
                                    MurraySummers ACP/MVPs

                                    While I agree with your feeling that 10,000 files is perhaps too large for convenient use with DW, I really disagree with your lower limit.  Many of the sites I have had experience with are much larger than 50 pages.  I would set that mark at least ten times higher, personally.

                                    • 15. Re: Download suddenly stops
                                      mytaxsite.co.uk MVP

                                      Murray *ACP* wrote:

                                       

                                      While I agree with your feeling that 10,000 files is perhaps too large for convenient use with DW, I really disagree with your lower limit.  Many of the sites I have had experience with are much larger than 50 pages.  I would set that mark at least ten times higher, personally.

                                       

                                      What I am trying to say is that you can  edit files in DW because for someone creating 10,000 files must be an experienced designer so he can easily handle links and all that, but trying to upload files using DW (or Expression Web) just doesn't make sense to me.  This is a big project and you need to have full control of your files.  If upload is stopping, and starting and stopping etc doesn't instill any confidence in me.  How can you be sure all the files are uploaded?

                                      • 16. Re: Download suddenly stops
                                        MurraySummers ACP/MVPs

                                        Different people have different experiences with FTP in DW.  Uploading does not stop and start for me.  I can't help but feel that there is a strong local environment involvement in this finding.  Nevertheless, I take your point....  There is no doubt that a 10k file site is a huge site and one that needs special tools.

                                        • 17. Re: Download suddenly stops
                                          mytaxsite.co.uk MVP

                                          They are just starting to find the fastest man on this planet (could be

                                          Jamaicans again)!  Put your TV on or login to get BBC live.

                                          • 18. Re: Download suddenly stops
                                            Jim04 Community Member

                                            I have been editing several site for years with Expression Web that a professional web design company developed for me.  I am not a professional.  But I do have some understanding of HTML and HTML tags.  My edits are simple text and image changes.  I have recently moved to the Mac world and subscribed to the Adobe Creative Cloud.  I fist downloaded my smaller site, www.avgroup.com, with Dreamweaver.  Then I tried to download my larger site, www.inslee.net, and encounted the problems.  My reasons for haveing this site on my HD are as a backup, and to have the ablity to make simple edits.  My web design company will handle the heavy lifting.

                                             

                                            Can Dreamweave not handle this.

                                            • 19. Re: Download suddenly stops
                                              mytaxsite.co.uk MVP

                                              Perhaps you need to upload only those files that are changing rather than a complete site.  In your case, since you are downloading the pages to get on to your desktop, you can use any other tool just once and continue using DW for files that are changing.  I don't think all 10,000 files are changing everyday are they?

                                               

                                              There must be a sync option in DW that uploads only those files that have changed.  Perhaps this may be the best option for you.  But you need to get the files on your desktop before you can do any of these things.

                                               

                                              I will try to find if there is anything on Adobe website about using the Sync option in FTP module.

                                              • 20. Re: Download suddenly stops
                                                MurraySummers ACP/MVPs

                                                A product called "Expression Web" is a Microsoft commercial entity.  Is that what you are referring to?

                                                 

                                                For AV Group, I spider 9 pages (not counting dependent files or external links).  There should be no question about DW's ability to handle this site.

                                                 

                                                For inslee.net, I spider 81 pages (not counting dependent files or external links).  Many of the pages gave a timeout so I can't be sure this count is accurate - the server seems very sluggish to deliver some of these pages.  Again, there should be no questions about DW's ability to handle this site.

                                                • 21. Re: Download suddenly stops
                                                  MurraySummers ACP/MVPs

                                                  There must be a sync option in DW that uploads only those files that have changed.

                                                   

                                                  There are several ways to do this. Indeed, there is a synch option which will synch based on timestamps.  There is also a way to select files that have changed recently in the local site, and only upload those files.

                                                  • 22. Re: Download suddenly stops
                                                    mytaxsite.co.uk MVP

                                                    I just tried getting something from your site and it is very slow indeed:

                                                     

                                                    2012-08-05_2002.png

                                                     

                                                    Waited for five minutes and still trying to open it.  This suggests that the only way possible is to use a FTP program that can access the full file structure. I was using the http to download the files but it might take good 30 to 40 minutes.

                                                    • 23. Re: Download suddenly stops
                                                      Jim04 Community Member

                                                      I just used FileZilla and downloaded the whole site, http://inslee.net without any delays.  I went to several pages with my web browser and all pages load quickley. I was never able to get Dreamweaver to download the site.  I spoke with my hosting company Techncal support and they could not find anything wrong.  I think my problem is with DW.

                                                      • 24. Re: Download suddenly stops
                                                        MurraySummers ACP/MVPs

                                                        If you want to be sure, send a private message to me with your FTP login information and I'll try the same thing.

                                                        • 25. Re: Download suddenly stops
                                                          Jim04 Community Member

                                                          Murry, thanks I do no know how to send you a private message.  In any case now that I have all the file on my local site, think I will work locally with DW and begin to learn what I need to know.  I am sure I will have more questions.  I will not be uploading or downloading the whole site again, just individual files.