2 Replies Latest reply: Aug 6, 2012 5:44 PM by Frustrated in AZ RSS

    Issues downloading Adobe Digital Editions

    MRoome07

      I've tried to download Adobe Digital Editions, but when I click on the Install button and it prompts me to click "yes" to agree to continue downloading a message comes up saying that an error has occurred in downloading and to try again. I can't figure out what the error might be,and how to download the program. Any help is appreciated!

        • 1. Re: Issues downloading Adobe Digital Editions
          Jeff A Wright Adobe Employee

          Moving this discussion to the Adobe Digital Editions forum.

          • 2. Re: Issues downloading Adobe Digital Editions
            Frustrated in AZ Community Member

            The original post was:

             

             

            I've tried to download Adobe Digital Editions, but when I click on the

            Install button and it prompts me to click "yes" to agree to continue

            downloading a message comes up saying that an error has occurred in

            downloading and to try again. I can't figure out what the error might

            be,and how to download the program. Any help is appreciated!

            The error most likely is from your operating system/firewall.  Windows 7

            computer users seem to encounter this error often, probably because the

            settings in the firewall aren't allowing the download to continue past the

            handshake.  If your computer is a Windows 7 PC, then check out the way you

            set up permission for downloads to occur from websites, and make the

            appropriate adjustments to allow Adobe's website to download to your

            computer.  I'm a Windows XP user, so I don't know what those settings are,

            but from the Forum posts, I know that this is a problem.

             

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