The way you ask is absolutely correct, although it usually helps if you specify the operating system & browser of the problem system. The Flash Player version is also important.
However, this is something I have never seen before, and it kind of doesn't make any sense.
- did that happen on earlier Flash Player versions as well?
- could you try if this happens with the Flash Player 11.4 beta as well? See http://forums.adobe.com/message/4579493
Thanks for your reply Pat!
O/S: Windows 7 (32-bit)
Browser: Chrome IE8.
Flash: Version 11.3.31.00
It did not occur using previous versions of Flash Player. I requested she try the beta 11.4, however she is reporting that this is no longer occurring. I still find it such an odd thing, if anyone has any information it would be appreciated!