6 Replies Latest reply: Aug 9, 2012 4:48 AM by Steve Grisetti RSS

    When PE9 imports AVI's it "conforms" them

    Grenadianexpat Community Member

      Unfortunately quite often it hangs at some point in the process. It could be 7% or for another file 25% etc. There is virtually no CPU usage, and Physical memory is around 50%, so it is not being overworked at the point of lock up. The only way to get out of the mess is the 3 finger salute and opt to close.


      I cannot see a consistent reason why it does it, as the media being imported can be small eg 125MB and freeze, or be 1.5Gb and conform with no issues.


      All the files have been created by the same program Audials one 9 via screen recording, and play equally well prior to attempting to import.


      Perhaps it is not connected, but PE9 has an annoying habit of opening with previous information, either from Photoshop, or previous use in elements, even when one has selected "new project".


      I have a Q9300Duel Quad processor, a Geforce GTS450 Graphics Card, and regrettably only 4GB of memory I am using Win7 64 service pack 1.


      The hang information is as below.


      Problem signature:

        Problem Event Name:    AppHangB1

        Application Name:    Adobe Premiere Elements.exe

        Application Version:

        Application Timestamp:    4d01cdbb

        Hang Signature:    f603

        Hang Type:    1

        OS Version:    6.1.7601.

        Locale ID:    2057

        Additional Hang Signature 1:    f603542970df1267bf2d719a3a1fae80

        Additional Hang Signature 2:    1a6c

        Additional Hang Signature 3:    1a6cc8da3a788ea0dc354c10da3defd6

        Additional Hang Signature 4:    13fd

        Additional Hang Signature 5:    13fd23ebf2621d00bf5729ebd2c40602

        Additional Hang Signature 6:    aede

        Additional Hang Signature 7:    aedeee27db136acd3fea4d61f5c4299e

        • 1. Re: When PE9 imports AVI's it "conforms" them
          Steve Grisetti MVP

          Premiere Elements will not likely work with video created by another program unless it is created to certain specs. It sounds as though your Audials program may be using a codec the program can't read.


          Open one of your AVIs in a program like G-Spot or Media Info and post the specs here.


          We're most interested in your frame rate, resolution and, above all, your audio and video codecs. If the programs come back with "codec undetermined" it's pretty likely you're not going to be able to edit that video in Premiere Elements.

          • 2. Re: When PE9 imports AVI's it "conforms" them
            Grenadianexpat Community Member

            Thank you Steve for your input.


            I shall check out the files with with one of those programs you mentioned and post further.


            However, the basic info you commented on WAS in the first post. ie. All the files have been created by the same program Audials one 9 via screen recording, and play equally well prior to attempting to import. Emphasis on ALL. The methodology being unchanged.


            Since making the first enquiry I have searched out every prel and prev file I could find, deleted them, uninstalled and reinstalled PE9 both via the Adobe uninstall, and with a clean up by myself which removed a lot of files/folders that were left behind.


            Unfortunately on starting the program with a NEW project it STILL remembered the video file I was trying to work on. The only difference being it did not show a graphic, whereas prior to the reinstall it was insisting on putting a jpeg from a totally unconnected location which was a birth certificate that had been scanned into the PC.


            I know not all problems are directly caused by the program that exhibits the defect, but PE9 has been flaky from day one. Essentials has been known to open with Jpegs that have been edited with photoshop, and photoshop has been known to open with video if I was working with PE previously.


            I have used photoshop quite a bit, but PE9 has only been used for one purpose, to tidy up or join files recorded via screen grabs. It used to work - after a fashion - now it seldom works, and remembers projects which "may" be conflicting with it.

            • 3. Re: When PE9 imports AVI's it "conforms" them
              Grenadianexpat Community Member

              As requested here is the file info requested. Heres hoping the info is what you need.



              Complete name                            : C:\Users\Pyrex\Videos\Audials Converted Videos\Audials Recorded Webvideos\Kirani James.avi

              Format                                   : AVI

              Format/Info                              : Audio Video Interleave

              File size                                : 126 MiB

              Duration                                 : 3mn 37s

              Overall bit rate                         : 4 868 Kbps

              Writing application                      : Lavf54.0.100



              ID                                       : 0

              Format                                   : MPEG-4 Visual

              Format profile                           : Simple@L1

              Format settings, BVOP                    : No

              Format settings, QPel                    : No

              Format settings, GMC                     : No warppoints

              Format settings, Matrix                  : Default (H.263)

              Codec ID                                 : XVID

              Codec ID/Hint                            : XviD

              Duration                                 : 3mn 36s

              Bit rate                                 : 4 730 Kbps

              Width                                    : 596 pixels

              Height                                   : 332 pixels

              Display aspect ratio                     : 16:9

              Frame rate                               : 25.000 fps

              Color space                              : YUV

              Chroma subsampling                       : 4:2:0

              Bit depth                                : 8 bits

              Scan type                                : Progressive

              Compression mode                         : Lossy

              Bits/(Pixel*Frame)                       : 0.956

              Stream size                              : 122 MiB (97%)

              Writing library                          : Lavc54.1.100



              ID                                       : 1

              Format                                   : MPEG Audio

              Format version                           : Version 1

              Format profile                           : Layer 3

              Codec ID                                 : 55

              Codec ID/Hint                            : MP3

              Duration                                 : 3mn 37s

              Bit rate mode                            : Constant

              Bit rate                                 : 128 Kbps

              Channel(s)                               : 2 channels

              Sampling rate                            : 44.1 KHz

              Compression mode                         : Lossy

              Delay relative to video                  : 340ms

              Stream size                              : 3.31 MiB (3%)

              Alignment                                : Aligned on interleaves

              Interleave, duration                     : 26 ms (0.65 video frame)

              • 4. Re: When PE9 imports AVI's it "conforms" them
                John T Smith MVP

                Xvid/Divx are output files, not meant to be edited (variations of the MPEG4 codec, often used for Internet streaming video) so, they mostly do NOT edit well (if at all) in any flavor of Premiere


                To edit a divx file, start at http://www.divx.com/

                To edit an xvid file, start at http://www.xvid.com/

                • 5. Re: When PE9 imports AVI's it "conforms" them
                  Grenadianexpat Community Member

                  Thank you to Steve and John for the means of discovering the problem, and then the information as to what the problem was. Despite it seeming to be a PE9 issue it was not, it was GIGO.


                  I have been able to change to output of the Audials program to WMV which IS recognised by PE9, so although I haven't had time to go through the whole cycle successful I can see there is hope of a succesful conclusion.


                  I would also like to mention that the data checking program Media Info which was suggested was 32 bit but has JUST come out with a 64 bit version.

                  • 6. Re: When PE9 imports AVI's it "conforms" them
                    Steve Grisetti MVP

                    Glad to hear we werre helpful, expat.


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