Did you download and install it? Can you see it in your list of programs?
Yes I did and yes it is in the list. There is also an icon on the desktop.
What exactly happens when you try to open it -for example, by double clicking on its icon?
For what it's worth, I am having the same issue - when I double click ont he icon, an hour glass briefly flashes, but then goes away, nothing after that.
When I double click the icon, the hour glass flashes into view and then disappears. Just as Don, who wrote response nbr. 4 said, it just won't open. I've uninstalled and reinstalled it, to no avail.
H20 - I solved my problem.
I can't say what exactly was the cause, because later this PM - I did everything I could think of - system restore, a FULL Virus Scan, I used Malwarebytes - nothing solved it.
Until I used Norton Power Eraser - it's advertised to find things that average virus scans can't - and in this case, I beleive it was a corrupt boot record on my machine? Anyway - I ran it, the whole thing took another 30 minutes or less - and my Acrobat is now back in business. A frustrating journey - but a statisfying end.
I am NOT endorsing this my any means - your experience may be different. I take no responsibility on what else could be affected by its use. But I would not be using the fourum properly if I didn't pass along my experience. Check out the rating on the page BEFORE you decide to use. Some other posters could have an opinion as well.
Here is a link - Good luck!
My suggestion would be to run the Acrobat and Reader Cleanup Tool
Then download the full Reader installer from
After downloading, restart your computer and run the installer before doing anything else.
I ran the cleanup tool and then downloaded the installer, rebooted and ran the installer. After that, the icon
was back on the desktop, the program appeared in the programs list, but it still wouldn't open. I uninstalled
Adobe Reader again and then installed Foxit. Problem solved. Thanks for the suggestions from everyone;
I appreciate your help.