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Can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?
If so, what version do you have installed.
Also tell us your operating system and browser.
[topic moved to Flash Player forum]
Thank you. It worked!
I was using Windows 7
The version that was installed was 11.3....270!
I needed 11.3....268