Thanks for all the information. Unfortunately, I have gone through all these steps, over and over. The last time, I once again used the Adobe uninstaller, shut down (twice), powered up and reinstalled again (with all apps closed) and received message that installation was completed. The program does show up in control panel, but still does not work. When I use the Adobe program to check and see what version (if any) is on my computer, it shows nothing.
What is your operating system, version & edition?
What is your web browser?
[topic moved to Flash Player forum]
My operating system, version and edition is Acer, Windows 7.
Browser is Internet Explorer.
Download & run the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html then run the installer again.
If the problem persists, check