11 Replies Latest reply: Aug 9, 2012 6:51 AM by Pieter070 RSS

    Copy pasting keyboard problem on MacBookPro

    Pieter070

      Hi all,

      I was wondering if anybody else has experienced the following problem. On my current and previous MBP, in Fireworks in 80% of the case where I hit CMD+v (to paste something I've copied) there is no result. When I start moving something I always end up moving the original object, because I haven't pasted anything. I always thought this was probably a result of ramming on those keys made my keyboard somewhat inresponsive, but guess what, it's still the same on my new rMBP and whil discussing this with colleagues I found out some of them have the same annoying problem.

      I'm so used to doing this that it has become hard for me not to hit cmd+c three times and after that press cmd+v really hard. Even in different programs where it causes me to paste something more than once.

      Anyone else experiencing the same problem or am I and my collegues just seeing something that isn't there?

        • 1. Re: Copy pasting keyboard problem on MacBookPro
          groove25 Community Member

          I wonder if the copy-and-paste problem is actually an issue with not having successfully selected the item in question. I've had occasional copy-and-paste problems, but nothing specific to Fireworks. The trackpad on my MacBook is set to one-finger "Tap to Click" and "Dragging", and this causes major issues with cursor placement within text (on Snow Leopard, anyway). Occasionally, it may also cause me to think I've selected something that I haven't.

           

          There's shouldn't be any need to trigger a Copy command multiple times, or ram the keys when using the Paste command. As an alternative within Fireworks, you could try the Clone command (under the Edit menu).

          • 2. Re: Copy pasting keyboard problem on MacBookPro
            Pieter070 Community Member

            first of all I don't have my trackpad set as 'tap to click'. Second, it never happens when i have selected text within a textfield. It happens when I select a random object on the canvas and want to copy it (for instance a button, a placeholder, anything you can think of). Using the menu to do that everytime would almost double the time needed to produce something since I probably copy paste things hundreds of times a day. Also, this only causes problems in Fireworks. Craziest bug I've had during my whole life I think and I know I'm not the only one (at least not at my office)

            • 3. Re: Copy pasting keyboard problem on MacBookPro
              Petros_ Community Member

              You're not the only one. I've seen the same thing, and to me it appears to happen randomly. One thing I do know about copying from Illustrator to Fireworks (which is not your question) is that if the item you're trying to copy is outside of an Illustrator artboard it won't paste into Fireworks.

              • 4. Re: Copy pasting keyboard problem on MacBookPro
                groove25 Community Member

                Pieter070: I wasn't suggesting your problem was due to "Tap to Click", per se, just explaining my own observation that when I've experienced a copy-and-paste problem, it's often been a selection error. Also, I couldn't quite tell from your original post whether the problem was exclusive to Fireworks or not. (Apparently, it is.)

                 

                Keep in mind that the Clone command can be triggered by a keyboard shortcut, too.

                • 5. Re: Copy pasting keyboard problem on MacBookPro
                  Pieter070 Community Member

                  that's true, guess I should try harder to get it into my system (cloning), but some routines you just do on auto pilot and old habits die hard

                  • 6. Re: Copy pasting keyboard problem on MacBookPro
                    Petros_ Community Member

                    Yeah, and if any Fireworks developers see this, I can definitely verify that sometimes I have to press twice in order to paste the item.

                     

                    Repro steps:

                    Select an item (a group of two text fields and a graphic in my case)

                    cmd+c to copy

                    cmd+v to paste

                    wait several seconds, nothing happens

                    cmd+v to paste again, and then it works.

                    • 7. Re: Copy pasting keyboard problem on MacBookPro
                      groove25 Community Member

                      So Pieter070, you're saying that the Paste command (Cmd+V) fails 80% of the time in Fireworks. You also mention that you often hit the Copy command (Cmd+C) up to three times, to avoid the problem. Meanwhile, Petros is verifying that he sometimes must press twice to paste an item, perhaps even waiting in-between presses (and also mentions a pasting problem with Illustrator).

                       

                      It sounds like the problem is with the Paste command, not the Copy command. The reason I say this is that if the Copy command were failing, you'd likely find yourself pasting previous items from the Clipboard, but that's not been described here.

                       

                      Neither of you has specified your operating system(s), or what versions of Fireworks are being affected, which is good info to include. It may be time for each of you to file a bug report with Adobe:

                       

                      https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

                      • 8. Re: Copy pasting keyboard problem on MacBookPro
                        Pieter070 Community Member

                        Well it has been happening in CS4, CS5 and CS6 and in Leopard, Snow Leopard, Lion and Mountain Lion. It has always been difficult to know whether the copy or the paste command was the problem, so I sort of started hitting copy a couple of times to be sure I've copied and after that press paste really hard. But I do think in most cases it's the pasting where things go wrong. I've stopped sending bug reports. Fireworks is the most unstable program I've been using for years, but we just can't do without it unfortunatly. crashes occur on a daily basis. Only advice I always give to new users is that they better learn and remember to save every couple minutes

                        • 9. Re: Copy pasting keyboard problem on MacBookPro
                          Petros_ Community Member

                          Entered a bug report for the non-Illustrator-related copy/paste bug.

                          • 10. Re: Copy pasting keyboard problem on MacBookPro
                            groove25 Community Member

                            @Petros: Sounds good!

                             

                            @Pieter070: Man, that is a long list of versions and operating systems! It's weird because I haven't experienced this problem in CS5/6 on Snow Leopard... but it's something I'll watch out for.

                             

                            Rethinking my previous statement, I suppose it could be a problem with the Copy command if the application was taking an unusually long time to process that command and that was causing the delay in the Paste command. But then again, I'd kind of expect it to paste a previous item from the Clipboard in the meantime... So I still suspect the Paste command. I wonder if the problem occurs when pasting an old item (without copying first).

                            • 11. Re: Copy pasting keyboard problem on MacBookPro
                              Pieter070 Community Member

                              You're probably right. It won't paste an older copied selection, so it must be the paste command.