7 Replies Latest reply: Aug 13, 2012 11:39 AM by sosadopta RSS

    Open project in premiere elements trial problem.

    sosadopta

      Unload the trial of photoshop and premiere elementens, the photoshop works correctly, but the premiere .. only the organizer works, when I try to open project or new project the program is closed automatic .....(window xp).gracias! (the proyect save correctly, buy not open after)

        • 1. Re: Open project in premiere elements trial problem.
          Jeff A Wright Adobe Employee

          Moving this discussion to the Premiere Elements forum.  Do you receive any specific error messages?

          • 2. Re: Open project in premiere elements trial problem.
            sosadopta Community Member

            Not receipt ningun message of mistake never ... of fact the photoshop works perfectly, even the organizer of the premiere...

             

            Date: Thu, 9 Aug 2012 11:50:57 -0600

            From: forums@adobe.com

            To: darioalmeria@hotmail.es

            Subject: Open project in premiere elements trial problem.

             

             

             

             

             

             

                  

                       

                       

                       

                Re: Open project in premiere elements trial problem.

             

             

                created by Jeff A Wright in Premiere Elements - View the full discussion

             

             

             

            Moving this discussion to the Premiere Elements forum.  Do you receive any specific error messages?

             

             

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            • 3. Re: Open project in premiere elements trial problem.
              the_wine_snob Community Member

              Can you tell us all about your computer, and especially your computer's graphics card/chip?

               

              What is its make/model?

               

              What is the version and date of the installed video driver?

               

              When PSE runs, but PrE does not, it is usually an issue with the video driver being obsolete.

               

              Good luck,

               

              Hunt

              • 4. Re: Open project in premiere elements trial problem.
                sosadopta Community Member

                Thank you very much Bill! I investigate in this direction, and you sending the information for that you ask me in all that it could .. very nice, and great thank you again!

                 

                Date: Thu, 9 Aug 2012 14:06:33 -0600

                From: forums@adobe.com

                To: darioalmeria@hotmail.es

                Subject: Open project in premiere elements trial problem.

                 

                 

                 

                 

                 

                 

                      

                           

                           

                           

                    Re: Open project in premiere elements trial problem.

                 

                 

                    created by Bill Hunt in Premiere Elements - View the full discussion

                 

                 

                 

                Can you tell us all about your computer, and especially your computer's graphics card/chip? What is its make/model? What is the version and date of the installed video driver? When PSE runs, but PrE does not, it is usually an issue with the video driver being obsolete. Good luck, Hunt

                 

                 

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                • 5. Re: Open project in premiere elements trial problem.
                  sosadopta Community Member

                  Thank you very much Bill, these is the information of the card, I believe that probably this one expired, your diras ... thank you again!

                   

                  NVIDEA GeForce 8600 GP

                   

                   

                   

                  Fabricante:.........................NVIDEA

                   

                   

                   

                  Tipo de dispositivo:............Adaptadores de pantalla

                   

                   

                   

                  Ubicacion:.........................Ranura PCI 16 (Bus PCI 1, dispositivo 0, función 0)

                   

                   

                   

                  Version:...........................1.0.0.35

                   

                   

                   

                  Proovedor del controlador:NVIDEA

                   

                   

                   

                  Fecha del controlador:27-08-2007

                   

                   

                   

                  Version del controlador:6.14.11.6230

                   

                   

                   

                  Firmante digital:Microsoft Windows Hardware Compatibility Publ

                   

                   

                   

                  Date: Thu, 9 Aug 2012 14:06:33 -0600

                  From: forums@adobe.com

                  To: darioalmeria@hotmail.es

                  Subject: Open project in premiere elements trial problem.

                   

                   

                   

                   

                   

                   

                        

                             

                             

                             

                      Re: Open project in premiere elements trial problem.

                   

                   

                      created by Bill Hunt in Premiere Elements - View the full discussion

                   

                   

                   

                  Can you tell us all about your computer, and especially your computer's graphics card/chip? What is its make/model? What is the version and date of the installed video driver? When PSE runs, but PrE does not, it is usually an issue with the video driver being obsolete. Good luck, Hunt

                   

                   

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                  • 6. Re: Open project in premiere elements trial problem.
                    sosadopta Community Member

                    That card you recommend to me to buy if this Bill is not cost? Thank you very much again ...!

                     

                    Date: Thu, 9 Aug 2012 14:06:33 -0600

                    From: forums@adobe.com

                    To: darioalmeria@hotmail.es

                    Subject: Open project in premiere elements trial problem.

                     

                     

                     

                     

                     

                     

                          

                               

                               

                               

                        Re: Open project in premiere elements trial problem.

                     

                     

                        created by Bill Hunt in Premiere Elements - View the full discussion

                     

                     

                     

                    Can you tell us all about your computer, and especially your computer's graphics card/chip? What is its make/model? What is the version and date of the installed video driver? When PSE runs, but PrE does not, it is usually an issue with the video driver being obsolete. Good luck, Hunt

                     

                     

                         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4610620#4610620

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                    • 7. Re: Open project in premiere elements trial problem.
                      sosadopta Community Member

                      Hello Bill, already I could solve the problem and it opens the premiere, since  your age a problem of the controller of the card who was not updated... Thank you very much for the caused inconveniences ...! Already now I can consider to buy it calmly of that it me is going to work..

                       

                      Date: Thu, 9 Aug 2012 14:06:33 -0600

                      From: forums@adobe.com

                      To: darioalmeria@hotmail.es

                      Subject: Open project in premiere elements trial problem.

                       

                       

                       

                       

                       

                       

                            

                                 

                                 

                                 

                          Re: Open project in premiere elements trial problem.

                       

                       

                          created by Bill Hunt in Premiere Elements - View the full discussion

                       

                       

                       

                      Can you tell us all about your computer, and especially your computer's graphics card/chip? What is its make/model? What is the version and date of the installed video driver? When PSE runs, but PrE does not, it is usually an issue with the video driver being obsolete. Good luck, Hunt

                       

                       

                           Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4610620#4610620

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