-
1. Re: downloads
JJMack Aug 9, 2012 1:59 PM (in response to cware97)It sound like you downloaded an adobe dowloader then when you run it, it wants you to login to your Adobe account however it has some problem and thinks your computer is not connected to the internet. It may be an Adobe air application and something has gone haywire in Adobe Air. You may want to download the Adobe Air installer. Run it. If it fails try un-installing Adobe Air and try again to install Adobe Air. If your running windows you may first want to download Microsoft FixIt and see if it list Adibe Air and select to Adobe Air to be fixed by FixIt.
-
2. Re: downloads
Noel Carboni Aug 9, 2012 5:27 PM (in response to cware97)I take it your clock is not set incorrectly?
If you're running Windows, set your time via the Internet by right-clicking your clock in the Taskar, choosing Set Date/Time, click the Internet tab, click the [Change Settings] button, and then click the [Update Now] button.
-Noel
-
3. Re: downloads
cware97 Aug 10, 2012 8:03 AM (in response to Noel Carboni)Thanks for your help. I did what you said but it still isn’t working?
-
4. Re: downloads
Noel Carboni Aug 10, 2012 9:05 AM (in response to cware97)What OS are you running, specifically?
Did you get the download from Adobe.com? Even if you did, perhaps you should download it again. I know it's huge,but it could have been corrupted.
Do you have security software that may be blocking the installer from reaching Adobe.com to verify your Adobe ID?
-Noel
-
5. Re: downloads
JJMack Aug 10, 2012 9:08 AM (in response to cware97)Did you look into Adobe Air I beleive the Adobe Downloader is an Adobe Air application and I have seen the Problem your having which I the was cause by an Air problem it could not login.
-
6. Re: downloads
cware97 Aug 10, 2012 12:03 PM (in response to Noel Carboni)Ive downloaded it a few times