10 Replies Latest reply: Aug 9, 2012 5:12 PM by Noel Carboni RSS

    ACR 7.1 installed, but still can't read .CR2 files

    tlapse Community Member

      I just upgraded to CS6 and installed ACR 7.1 but PhotoShop won't read my 5DMkIII CR2 files.


      I am running Win7 64-bit.

      My PhotoShop CS5 Extened reads those files using ACR 6.7 just fine.

      But PhotoShop CS6 complains "Could not complete your request because it is not the right kind of document".

      Lightroom 4.1 loads the file just fine.


      So what is going on?

      Why can't PS read the CR2 files?