1 Reply Latest reply: Aug 9, 2012 11:51 PM by Vikrant Rai RSS

    having a problem downloading acrobat in CS6 Master collection

    PapaSteven

      Exit Code: 6

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s), 1 warning(s)

       

       

       

      WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0

       

      ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------

       

      ERROR: Error 1310.Error writing to file: C:\Config.Msi\PF9FF9.tmp.   Verify that you have access to that directory.

       

      ERROR: Install MSI payload failed with error: 1601 - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

      MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\PF9FF9.tmp.   Verify that you have access to that directory.

       

       

       

      ERROR: DW050: The following payload errors were found during install:

       

      ERROR: DW050:  - Acrobat Professional: Install failed