3 Replies Latest reply: Aug 12, 2012 8:38 PM by Wade_Zimmerman RSS

    Illustrator 5 keeps freezing on me - "not responding"

    paper1246 Community Member

      I have Master Suite 5 installed on a Windows 7 64bit Dell.


      Starting several months ago, Illustrator has begun to temporarily freeze when I have an ai file open that has been inactive for a while. For example: If I start working on a file in Illustrator, then switch to something else for 20 minutes, then go back to edit the ai file, the program is unresponsive and eventually says, "Illustrator is not responding". If I wait 30-45 seconds, the app unfreezes and I am able to work again on the file. This is not a problem in any of the other Adobe programs and only started in Illustrator several months ago.  Before I go and reinstall the software, I was hoping somebody might have a suggestion.