Hi Cognethos
In addition to Colum's fine words, you need to realize that
often, the office product line incorporates help features that are
never offered to the public. Remember, they are Microsoft and have
full control.
Additionally, I think vendors often take a "wait and see"
approach in order to see if the features they offer via Office help
are easily mimicked or duplicated, and are well received by the
general population. (I typed "kill clippy" into a Google search and
got 70,600 hits).
Note that I'm not suggesting what you are seeing is either
good or bad. I've not seen it myself so I can't form a personal
opinion on it good or bad.
Just a thought... Rick