36 Replies Latest reply: Nov 18, 2014 5:41 AM by Instadesign RSS

    Export Error. Error compiling movie. Disk Full.

    Proj.L Community Member

      I have the following error since CS6 when exporting some videos: Export Error. Error compiling movie. Disk Full.

       

      All my drives have plenty of space, NTFS 7200rpm, everything was fine with CS5.5. Same problem with Encoder or Premiere Pro.

       

      Much of the stuff I export is going fine but I have this error with some sequences and formats.

       

      It always crash to this error when exporting sequences with "Match Sequence Settings".

       

      For one of my projects, when exporting to wmv, out of 6 sequences one always crash to Export Error. Error compiling movie. Disk Full.

       

      If I encode those sequences to mpeg2, everything is fine.

       

      I installed the new update this morning but it doesn't help.

        • 1. Re: Export Error. Error compiling movie. Disk Full.
          Nariman Sodeifi Adobe Employee

          You  mentioned MPEG2 does not have this issue and WMV does have this issue. What other export formats have you tried that have or not have this problem.  Just for sake of narrowing down this issue, would you remove all effects you have applied to projects/sequences and try to export that project and see it the problem goes away?  Another test for WMV is to select a different Bitrate setting in Export Settings [Video tab]. Default is VBR, try selecting CBR and see if that solves the issue. 

          • 2. Re: Export Error. Error compiling movie. Disk Full.
            Proj.L Community Member

            What I said about wmp is that 1 on 6, with the same settings, it don't works. I did some testing this morning  with a new 1 minute - no effects timeline from Canon XF 720p60. I tested wmp, mpeg2, "match sequence settings" and mp4. It alway crash at about 14%. That very bad because I have to export my video everyday for my job...

             

            I tried with my old project with AVCHD and I'm still able to export to mpeg2 and 5 times on 6 in wmp. Changing the bitrate doesn't help.

            • 3. Re: Export Error. Error compiling movie. Disk Full.
              Proj.L Community Member

              It stucks between 8% and 14% in fact.

              • 4. Re: Export Error. Error compiling movie. Disk Full.
                Proj.L Community Member

                I also noticed that on the same project, it stucks 1% faster (7% vs 8% for exemple) if I don't encode the audio. If I encode only the audio, everything is fine.

                • 5. Re: Export Error. Error compiling movie. Disk Full.
                  Mark Mapes Adobe Employee

                  The part about AME incorrectly reporting that the disk was full sounds similar to a bug that we found late in the cycle and thought that we had fixed.

                  Are you encoding multiple outputs in parallel? If so, please try with the Enable Parallel Encoding option disabled in the Preferences dialog.

                  Is AME crashing or hanging, or is encoding failing but the app continues running and remains responsive?

                  • 6. Re: Export Error. Error compiling movie. Disk Full.
                    Proj.L Community Member

                    I have new infos. It seems that the percentage doesn't matter. In fact, it always crash at 30 seconds of the sequence. If the sequence is shorter then 30 seconds, it will not crash. If the sequence is 31 second long, it will crash at 99%. Also, all projects created originally in PP CS6 will always crash. So there is no way to export a project originally created in PP CS6. However, the projects originally created in CS5.5 and converted to 6.0 will not crash if exported in mpeg (for the moment) but will always crash with "match sequence settings" and will randomly crash with other settings / format.

                     

                    I really need a solution for yesterday to export my projects. Adobe provide pro applications for pro at fairly high price, there's plenty of bugs in CS6 and it's unacceptable. I can't tell my client to wait after Adobe.

                     

                    I7 2600k on P8Z68V Pro

                    C: on crucial m4

                    D: and E: on WD 2T 7200 RPM

                    16GB ram

                     

                    thank you for your help

                    • 7. Re: Export Error. Error compiling movie. Disk Full.
                      Proj.L Community Member

                      Sorry my previous response was written before I could read your last answer. I saw the problem with and without parralel encoding. I see it directly in PP when encoding.  Most of the time, PP et AME won't freeze after the error but it can happens. Hope that helps

                      • 8. Re: Export Error. Error compiling movie. Disk Full.
                        BennyDj5 Community Member

                        I have the same error popping up. My hard drives are formatted NTFS and have plenty of space. I'm working on APE 4.0. I tried encoding into an internal and external hard drive.

                         

                        I'm trying to encode a 4:00 Film into .mpeg format. But the error 'Error compiling movie. Disk Full.' keeps popping up. If I encode into AVI it goes through.

                         

                        I don't get this error... I want to encode into mpeg.

                         

                        I sympathize with my friend and I would really like to resolve this issue. Thank you!

                        • 9. Re: Export Error. Error compiling movie. Disk Full.
                          owiseone61755 Community Member

                          I too am having the same issue when I try and match sequence settings.  It runs for a few seconds then I hear that dreaded goat sound and it fails because the "disk is full" but I have about 80 gig left on the drive.

                          • 10. Re: Export Error. Error compiling movie. Disk Full.
                            TYLERART Community Member

                            I have this problem all the time. Its something Adobe needs to fix but there are two ways to get around it.

                             

                            1.Delete all your render files in the project and try again.

                            2.Turn off the mecury playback engine use software only.

                             

                            I have found the mecury playback engine to be unreliable and I am dissapointed with its use in a real production enviornment. It's just a cool toy Adobe uses to sell there product. 

                             

                            Also your effects will change when switching to software render so retweeking the whole project will be nessecery.

                            • 11. Re: Export Error. Error compiling movie. Disk Full.
                              bensandstrom Community Member

                              Sorry to come late to this party but i am experiencing a very similar issue, well at least i think i am.

                              I am using CS6 (creative cloud) on a mac and when using AME, I am getting constant disk full messages. this does not happen when exporting direct from prem pro (even when exporting to higher bit rate formats).

                              My media cache settings are correctly set to my scratch disk and not my system drive and so i just can't see what might might be causing this problem.

                               

                              Any help would be gratefully received.

                               

                              Cheers

                               

                              Ben

                              • 12. Re: Export Error. Error compiling movie. Disk Full.
                                TYLERART Community Member

                                Quick question for everyone. Are these project that have been created in earlier versions of Premiere and opened in CS6?

                                • 13. Re: Export Error. Error compiling movie. Disk Full.
                                  bensandstrom Community Member

                                  I was going to say no but i've just realised that i was passed the dailies with a synced project file from CS5.5.

                                  So i've been using a converted version of that......

                                  Would explain why i haven't seen that issue before hand.

                                  • 14. Re: Export Error. Error compiling movie. Disk Full.
                                    TYLERART Community Member

                                    Most of my problems come from importing old projects. They are very strange and random and if I try and duplicate them I can't. Turn off the mercury playback engine (If your system is using it) use software only see if that helps.

                                     

                                    Project / project settings / Render: mercury playback engine software only

                                    I find this causes %90 of the stability issues in premiere.

                                    • 15. Re: Export Error. Error compiling movie. Disk Full.
                                      TYLERART Community Member

                                      Check out this strange bug. This was an imported CS5.5 project the bug only happens when using secondary color correction with a blurred mask and pop in a non real-time effect. And only while using the mercury playback engine GPU acceleration. But if you clear the effects and recreate them the bug is gone. ( Strange right?)

                                      Screen1.jpg

                                      Screen2.jpg

                                      • 16. Re: Export Error. Error compiling movie. Disk Full.
                                        bensandstrom Community Member

                                        yeah that is strange. i am using the mecury playback engine and the video i have been struggling to output had a magic bullet looks effect on it. (and like i say was imported from 5.5).

                                        My system disk is an SSD which is quite small so i thought that might be the issue but i definitely haven't had this problem before and as I said in my first post, i can output a higher quality file from prem pro with no problem at all.

                                        • 17. Re: Export Error. Error compiling movie. Disk Full.
                                          TYLERART Community Member

                                          Ok everyone I have been on the phone with Adobe about similar issues. They have rewritten the timeline code in CS6 and admit there are bugs when importing from older versions of premiere. I suggest you continue using the older versions of premiere with projects not created in CS6. They are working to fix the problems. But please call adobe and report the problems to their technical support team. If the problems are not reported they can’t fix them. 

                                          • 18. Re: Export Error. Error compiling movie. Disk Full.
                                            Todd_Kopriva Adobe Employee

                                            Tyler,

                                             

                                            Please give me the case number for your interaction with Adobe Technical Support. I fear that you have may been given some bad information, and I need to check into it.

                                            • 19. Re: Export Error. Error compiling movie. Disk Full.
                                              TYLERART Community Member

                                              0183516445

                                              I don’t feel it was bad just helpful I have had several problems when importing from older versions with effects being buggy mainly when using the GPU acceleration. I think his exact words were “we can’t deny your problem we will look into it"

                                              • 20. Re: Export Error. Error compiling movie. Disk Full.
                                                azk22y Community Member

                                                I am having a similar problem.  Whenever I try to "match sequence" I am told that my disk is full, even though it certainly is not.  Very frustrating.

                                                • 21. Re: Export Error. Error compiling movie. Disk Full.
                                                  eajg

                                                  I'm also having a similar problem. I have a 2 hour 20 minute XDCAM EX project, orignated in CS6, which I'm trying to export as MXF. I've tried deleting the render files and rendering without the GPU acceleration and AME still fails a few moments into the encode, with an 'unknown error' file. I've also tried splitting the project and exporting in two halves - still no luck. All of my work is XDCAM and I nearly always want to export my projects as MXF. So how am I supposed to complete anything when I can't export it? Please tell me that Adobe is going to sort this out very soon, as at the moment Premiere Pro is seeming like a waste of money.

                                                  • 22. Re: Export Error. Error compiling movie. Disk Full.
                                                    Mark Mapes Adobe Employee

                                                    eajg: I recommend that you start a new thread about the issue you're encountering, and include as much of the info requested here as possible. Also, please file a bug report and attach your project to it--without any content at least to start with. You'll find that AME is not listed among the products, so set it against Premiere Pro.

                                                    You're on the right track in troubleshooting this by breaking the sequence down. In addition to cutting it in two by duration, I'd suggest simplifying both in terms of layers and effects, too. 

                                                    • 23. Re: Export Error. Error compiling movie. Disk Full.
                                                      eajg Community Member

                                                      I think the problem was caused by CD audio tracks which I had copied over from my Mac laptop and dropped them into the sequence (on a Z600) as AIFF files. Does that sound like that would be a likely cause to you?

                                                      • 24. Re: Export Error. Error compiling movie. Disk Full.
                                                        bwrlane Community Member

                                                        I have exactly the same problem.  The project was not created using an earlier version, I have deleted all the render files and am using the MPE software only.  No joy.

                                                         

                                                        When trying to export using "match sequence settings" I get the disk full error.  My disk is not full.

                                                         

                                                        I have never enabled parallel encoding and don't know where to find it in preferences.  Using any other encoding options it works fine.

                                                         

                                                        Now, I have both Premiere Pro CS6 and CS5 installed on my computer.  I created the project in CS6 (and this is where I get the error).  However, if I open the same project in CS5, (after the dialogue to convert the CS6 project to CS5), I can export it using "match sequence settings" in CS5 fine, no problem.  No change, exactly the same souce, sequence and action, just a different result.  In CS5 it works, in CS6 it gives this weird error.

                                                        • 25. Re: Export Error. Error compiling movie. Disk Full.
                                                          bwrlane Community Member

                                                          Hi, since my last post there has been no activity on this thread, so...

                                                           

                                                          Has anyone found a workaround?  I find it incredibly inconvenient and unforgivable that I get this error when trying to export a movie in PPCS6 using "Match Sequence Settings".  Some facts:

                                                           

                                                          1. I always get this error when trying to export from PPCS6 using match sequence settings.  It happens with all movies.  Starting a new sequence doesn't change it

                                                           

                                                          2. I never get this error if I use another encoding option

                                                           

                                                          3. My disk is not full

                                                           

                                                          4. It happens whether I use software engine or GPU acceleration (and also if I delete the previews)

                                                           

                                                          5. It happens on both the PC and MAC versions of PPCS6.  With sequences created natively on each machine and imported one to the other.

                                                           

                                                          6. If I import the sequence into CS5, then hey presto, it works without error.  At the moment that is my workaround, but it is not at all acceptable that I have to do this.

                                                           

                                                          7. The sequences were all created in CS6.  None of them were imported from another version

                                                           

                                                          8. My source video is 1080p AVCHD footage

                                                           

                                                          Any further thoughts on how to deal with this really frustrating and crippling new bug in CS6 would be incredibly welcome.

                                                          • 26. Re: Export Error. Error compiling movie. Disk Full.
                                                            CharlieMuk Community Member

                                                            When is this fixed, I just bought creative cloud today, and I am to experiencing the disk full issue, when I went to export, I just selected same as project, and it selected mpeg as the codec, which is fine.

                                                            • 27. Re: Export Error. Error compiling movie. Disk Full.
                                                              thetasound Community Member

                                                              I just encountered same error when trying to export a shakey clip for offline processing in Mercalli SAL (Warp Stablizer does not work when No Motion is selected). AVCHD 1080p 60fps. 23 second clip. Error exporting clip. Disk full. Bogus msg; plenty of room on the disk. New install of CS6 Creative Cloud. No coming up from prior versions. And for all the talk about Direct Export as an option, I don't see it in the Export menu. Only choice is to go thru the AME.

                                                              • 28. Re: Export Error. Error compiling movie. Disk Full.
                                                                SoxJayKar Community Member

                                                                I have just started getting this problem too!

                                                                It is strange because it has just begun after my latest patch upgrade.

                                                                Whenever   trying to export from PPCS6 using match sequence settings it always says disc full even though there is 700GB available!

                                                                The encoder works with mp4, wmv etc ok, but as soon as I choose   'match sequence settings' it says disc full.

                                                                 

                                                                A few weeks ago all was fine, but now it fails all the time ... It is very infuriating as I use this setting OFTEN (well, that is until recently!)

                                                                • 29. Re: Export Error. Error compiling movie. Disk Full.
                                                                  J. Simon Community Member

                                                                  Only choice is to go thru the AME.

                                                                   

                                                                  Direct export first showed up in CS5.

                                                                  • 30. Re: Export Error. Error compiling movie. Disk Full.
                                                                    ufuykfuf Community Member

                                                                    same error just coverting mxf to proreshq but if I change to save on desktop it is ok but not same directory as source!

                                                                    • 31. Re: Export Error. Error compiling movie. Disk Full.
                                                                      thwald Community Member

                                                                      I consistently got this error when trying to export AVCHD 1080p60 footage. For lower frame rates, simply checking the "Match Sequence Settings" option worked well. Not so for the 59.975 frame rate.

                                                                       

                                                                      After fidddling with it for a while, I finally got it to export by unchecking the "Match Sequence Settings" option and manually selecting H.264 Level 5.1.

                                                                      • 32. Re: Export Error. Error compiling movie. Disk Full.
                                                                        Davinder Sangha Community Member

                                                                        I seemed to have the same problem, but it only occurred when I clicked UPPER LEFT in the Field Order. When I returned it to Progressive, it worked.

                                                                        • 33. Re: Export Error. Error compiling movie. Disk Full.
                                                                          muchness Community Member

                                                                          SAME problem!!!! I cannot export my files in ANY format. They fail in encoder. I have shows and spots that I cannot turn in. PLEASE HELP!!! There is NO WAY I have a full disk - not on laptop, not on desktop, not on portable drives.

                                                                           

                                                                          HELP!!!

                                                                           

                                                                          (Thanks!)

                                                                          • 34. Re: Export Error. Error compiling movie. Disk Full.
                                                                            Ian Rossenrode Community Member

                                                                            I moved over to Premiere after years with Final Cut, until it went X ... but have just had the same problem as others in this thread - namely that one export from Premiere through (2 versions) of Encoder, have been unsuccessful and incredibly annoying, with the 'disk full' message.

                                                                             

                                                                            After trying every possible combination of export/render and getting nowhere, I had to 'go back' to Final Cut and complete it there... So I guess (reluctantly) I will have to get to grips with FC again... (I got my team onto Final Cut, but having got used to Premiere, I stayed with it - until now!)

                                                                             

                                                                            I have yet to see a decent response to this problem from Adobe!

                                                                             

                                                                            • 35. Re: Export Error. Error compiling movie. Disk Full.
                                                                              Instadesign Community Member

                                                                              I'm also getting this exact problem with Premiere and AME CC 2014 - any news yet Adobe? This is quite a major hold up...

                                                                              • 36. Re: Export Error. Error compiling movie. Disk Full.
                                                                                Instadesign Community Member

                                                                                After A LOT of trial and error these last few days, I've finally narrowed down and eliminated the problem, at least for me. I had a 25fps clip and my sequence is 24fps. Having recreated a 24fps version of the clip the problem is solved and my movie has encoded. Will this bug be addressed Adobe? And where do I send my invoice for my time ;-)