3 Replies Latest reply: Aug 16, 2012 6:13 PM by pwillener RSS

    No desktop icons

    pwillener ACP/MVPs

      Windows 7; I just installed CS6 (Master Collection).  The installation went nicely, but when it was complete I found that there were no desktop shortcuts to any of the programs (except Acrobat X), nor Start menu items (again except Acrobat).

       

      Is this normal?  How do other CS6 users start their programs; directly from C:\Program Files ?

        • 1. Re: No desktop icons
          Mylenium MVP

          That's not normal, but perhaps you have permission issues on your start menu folder. Check it: C:\ProgramData\Microsoft\Windows\StartMenu. Also maybe the links were simply placed in an odd spot or some duplicate folder. Sometimes this happens due to language issues. Also check your user folder in C:\Users\Pat\AppData for stray stuff or "Sart Menu" folders that don't belong there.

           

          Mylenium

          • 2. Re: No desktop icons
            BobLevine UGM

            Under the start menu you should see an Adobe Master Collection 6 folder.

             

             

             

            The installer does not place icons on the desktop except for Acrobat.

             

             

             

            Bob

            • 3. Re: No desktop icons
              pwillener ACP/MVPs

              Bob Levine wrote:

               

              Under the start menu you should see an Adobe Master Collection 6 folder.

              Thank you, Lutz and Bob.  I missed that folder; I was looking for individual program entries.