3 Replies Latest reply on Aug 16, 2012 6:30 PM by Mark Spray

    Error 416 and im going insane

    Mark Spray Level 1

      I have tried numerous time to get any of my creative cloud programs to install and it downloads fine and then throws a 416 error check with support when trying to install.


      On the support page it suggest i look through the log file to see what went wrong but there isnt one at all. I have scanned the whole pc for any *.log.gz files and can only see the ones from a year ago when i installed cs5.


      I have tried running as administrator, changing the path in adobe download manager, redownloading adobe download manager.


      PC is running windows 7 (64bit).


      I am hoping someone can help as this is sending me around the bend