I am having trouble re-installing my CS6 Master Collection with my old serial number ... I have had this number for awhile now, but I had to change hard-drives because the original hard drive (which I had my version of CS^ Master Colection installed on ... ) shorted out and I had to replace and reinstall all the programs I had on the new drive. Now I cannot activate my CS6 Master Collection on my new drive with the serial number I had ... can you please help me and tell me how I can rectify this problem ... thanks :-)
Talshiare how did you install operating system and restore your files on your new hard drive? Also which operating system are you using?
If it merely complains running out of acticvations, simply contact support to reset them.
I had to re-install a whole new operating system on a brand new hard drive starting from xp pro all the way back up to Windows 7 Ultimate 32-bit from my other installation disks that I had for my operating systems. Believe me it was a Royal Pain re-installing everything again and I had lost so much data ... believe me it has taught me to start backing up my files !!!!