My company streams live auctions via a streaming server provider to about 250 - 500 people a day. I have had several of them tell me that watching my live streaming video, that the audio comes through choppy. They can hear every other word. Some of them will hear the audio clearly if they minimize their Internet Explorer browser or even go to another tab. These calls started coming into me sometime in May. Over the past several weeks, I have found the same commonality between users. Many of them say they can watch a Youtube video, but that type of video is not a live stream. Also, it seems to happen on any website that is doing a live video stream (www.lmaauctions.com; www.cattleusa.com; www.dvauction.com).
Win XP SP3 machine
Centron, Celeron, Pentium processor from 1.81 to 2.4 GHz
usually all with 2 or less GB of RAM
Adobe Flash Player 11 ActiveX (sometimes 10 ActiveX)
I have not checked into their video drivers. Did not think about that, but I do have a computer in my office that does the choppy playback and will see if the user will allow me to update their video drivers. I have tried the uncheck Enable Hardware Acceleration on hers and increasing local storage and neither of these things had any effect on it.
Are these older computers not able to handle a live video stream via Flash Player? Would rolling the flash player back to an earlier version help?
