Acrobat reader: 10.1.4
At my company we are using a website controlled by a postalervice to print forms that we fill out which are then created into a PDF
A week ago, we had a local printer set as standard.
What you do is you go onto this website, type in a lot of information and hit 'print' then it generates a PDF from your input, which it opens
for just a few seconds, and then prints on your standard set printer.
At least thats what it used to do. A few days ago I added a network printer as standard, as we are trying to remove all those local printers.
It works fine, when I try to print something online or a word document it comes right out in the new printer..
All except when I try to use this site to print PDF. It still opens the autogenerated PDF and says "Printing too 'correctName'"
But nothing is ever added into the printqueue..
I called the support on the website, they said all that needed to be done was make sure that their site was a 'trusted' site.
I did that, added the site as trusted and made sure I'm using a windows account with Admin rights. It now even says when I browse it
that this is a trusted website and all protection is turned off.
Now Funny info:. When the autogenerated PDF opens, if I'm fast and hit the 'print' sign in Acrobat reader, it will actually print.
But I only have a window of 1-2 seconds before it closes and supposedly makes sure to print itself
So can anyone help me, .. Cause I have no idea what the problem is.. I don't understand why it worked on a local printer and not a network printer.. and I don't understand that I can hit 'print' on the autogenerated PDF document and then it works.
This sounds remarkably like the Adobe Reader v10.1.2 issue when printing to network printers, apparently resolved with v10.1.3.
In particular, note post #11 from SgtSideburns: "Maybe 10.1.3 will fix the issues, but 10.1.4 will probably break them again."