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Adobe Flash Player says not suficient privilidges. I am administrater. Help!

New Here ,
Aug 17, 2012 Aug 17, 2012

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Flash Player says insufficient privildiges. I am administrator. Help!

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Adobe Employee ,
Aug 17, 2012 Aug 17, 2012

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Moving this discussion to the Installing Flash Player forum.

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LEGEND ,
Aug 17, 2012 Aug 17, 2012

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What is your operating system, version & edition?

What is your web browser?

What is "privildiges"; it's not a word I can find in my dictionary.

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New Here ,
Aug 18, 2012 Aug 18, 2012

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Windows Home Premium with all updates.IE 9 Privilege.(can't spell) Thanks for taking time to respond. Am kind of a novice in this kind of stuff.

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LEGEND ,
Aug 18, 2012 Aug 18, 2012

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Try downloading the offline installer(s) from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.ht... and save it to disk, then close all browser windows and run the downloaded installer(s).

You must be logged in as an Administrator user, or right-click on the downloaded installer and select 'Run as Administrator'.

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New Here ,
Aug 19, 2012 Aug 19, 2012

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No Dice. Says insufficient permissions. Says c:Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe5 cannot be written. I notice in Control Panel that I have a 32bit Flash Player. I am running a 64 bit. Should I delete the 32 bit? Thanks for responding. Lee

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LEGEND ,
Aug 19, 2012 Aug 19, 2012

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Try doing a clean install as described in http://forums.adobe.com/thread/928315

The Flash Player Settings Manager in Control Panel is 32-bit only; Flash Player itself installs both 32-bit and 64-bit on x64 systems.

After you complete the clean install and still get this problem, please post the contents of the FlashInstall.log file in C:\Windows\SysWOW64\Macromed\Flash

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New Here ,
Aug 20, 2012 Aug 20, 2012

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Have done all in the unstall but it will not let me delete in Windows\SystemWOW64\Flash. It says I need administrater privilidges. I am on as administrater. I am about to give up.

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