3 Replies Latest reply: Aug 19, 2012 12:20 PM by Manish-Sharma RSS

    cannot install

    ffinisherxxxx

      I cannot install elements on my dell 64 bit windows 7.  disk 2 says Error 1935.  An error occurred during the installion of aseembly component.  When I put in disk 1 it says this is a 64 bit and use disk2.  what do i do?

        • 2. Re: cannot install
          ffinisherxxxx Community Member

          Thanks!  I restarted the computer, crossed my fingers, and it worked!  I only had to install the second disk..not all five..

          I have not tried to edit anything yet.  Am I going to need the rest of the disks?

          Louise

          • 3. Re: cannot install
            Manish-Sharma Adobe Employee

                            I am not sure what you have but sharing the DVD description :-

              DVD description   

             

                

            Ensure that you are using the correct DVD for installation.

             

                                                      

              Adobe Premiere Elements only box   

             

                 

            Disc NumberDescription
            1Windows
            2Windows 7 (64 bit)
            3Mac OS
            4Content disc for Windows
            5Content disc for Mac OS

             

                                                      

               Photoshop Elements only box   

             

                 

            Disc NumberDescription
            1 Windows
            2Windows 7 (64 bit) PRE trial
            3Mac OS

             

                                       

               Adobe Premiere Elements and Photoshop Elements   

             

                  

            Disc NumberDescription
            1Windows
            2Windows 7 (64 bit)
            3Mac OS
            4Adobe Premiere Elements content disc for Windows
            5Adobe Premiere Elements content disc for Mac OS