Adobe plugin crashes in Firefox

[dianabeuchert8]

Help! I keep getting an Adobe plugin has crashed messages, my computer is very slow, especially in games. I've had my connection checked, and also my computer. Neither has a problem. I've sent multiple crash reports, as suggested, and they say to install an older version of Flash Player. I currently use the most recent version of both Firefox and Adobe Flash Player (11.3.300.271?). Every time I try to install an older version, I get a window that says I'm not installing the latest version, and to check the Adobe web page for the most recent update! I'm stuck in a loop with no apparent way out! Can anyone help me?

Thanks.

[Sunil_Bhaskaran]

Could you please update Flash Player to the latest version?

Here is the link: http://get.adobe.com/flashplayer/

Thanks,

Sunil

[DonnaLB]

Does anyone actually read the problem? The fix is to load a previous version of shockwave, but your website won't let us!! I'm having the same problem, I HAVE THE MOST RECENT VERSION OF BOTH SHOCKWAVE AND FIREFOX, yet shockwave crashes multiple times a day, sometimes multiple times an hour! The only way that I can use my laptop, at all, is to restart it everytime it crashes. Please get a fix for this!

Donna