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New Flash Player fails to install. Installer fails to initialize

New Here ,
Aug 20, 2012 Aug 20, 2012

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Using Windows XP Pro, Firefox 14.0.1 and IE 8.0.6001.18702  I downloaded the latest version of Flash Player for Windows.  The exe file was sucessfully saved but the installer failed to initialize.  The IE error message is below - a similar message was sent when trying Firefox re script error

Why is this occurring and is there a cure?

Adobe error2a.jpg

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correct answers 1 Correct answer

Adobe Employee , Aug 21, 2012 Aug 21, 2012

Could you please download Flash Player from the link provided in the following page, close browsers, and then double-click the downloaded file.

http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

Thanks,

Sunil

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New Here ,
Aug 20, 2012 Aug 20, 2012

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This is the alternate error message from Firefox.  Note that it still says IE on the banner LHSAdobe error2b.jpg

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Adobe Employee ,
Aug 21, 2012 Aug 21, 2012

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Could you please download Flash Player from the link provided in the following page, close browsers, and then double-click the downloaded file.

http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.ht...

Thanks,

Sunil

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Adobe Employee ,
Aug 21, 2012 Aug 21, 2012

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This scripting error should have been resolved earlier this week.  Next time you try and install, please try clearing your cache first.  If you run into the error again please let us know.

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New Here ,
Aug 21, 2012 Aug 21, 2012

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Thank you.  Has resolved problem

Sam E

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