12 Replies Latest reply: Sep 2, 2012 4:51 AM by Peter Spier RSS

    InDesign CS5 Crashes when exporting PDF.  10.7.4

    Bodester22

      We are rolling out a fresh install of Lion and a fresh install of CS5 to all our users.  So far it has been uneventful.  However a user who got his new computer/image last week cannot export any InDesign doc to PDF without it crashing.  I've removed prefs.  I uninstalled and reinstalled CS5 (using cleaner tool as well) and the problem still exists.  We don't have a single other user who's had this issue.

       

      Any thoughts?

       

       

      27" iMac i5

      10.7.4

      CS5 completely up-to-date

       

       

       

      Thanks

        • 1. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
          Peter Spier ACP/MVPs

          See InDesign Help | InDesign Crashes with Blank Dialog Boxes on MacOS 10.7.4

           

          And it would help to see the crash report. Post it on pastebin.com and put a lnk here.

          • 2. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
            Bodester22 Community Member

            It's not the blank dialog box issue.  It's not even an Ivy Bridge machine.  I will post the crash report.

            • 3. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
              Bodester22 Community Member
              Process:     Adobe InDesign CS5 [998]
              Path:        /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
              Identifier:  com.adobe.InDesign
              Version:     7.0.4.553 (7040)
              Code Type:   X86 (Native)

              Parent Process:  launchd [133]

               

              Date/Time:   2012-08-20 13:46:43.264 -0700
              OS Version:  Mac OS X 10.7.4 (11E2617)

              Report Version:  9

               

              Interval Since Last Report:      7258 sec
              Crashes Since Last Report:       1

              Per-App Interval Since Last Report:  2887 sec

              Per-App Crashes Since Last Report:   1

              Anonymous UUID:                  E3740C5D-C280-442C-B33D-899746936140

               

              Crashed Thread:  0  Dispatch queue: com.apple.main-thread

               

              Exception Type:  EXC_BAD_ACCESS (SIGBUS)

              Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

               

              VM Regions Near 0:

              --> __PAGEZERO         0000000000000000-0000000000001000 [4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

              __TEXT             0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

               

              Application Specific Information:

              objc[998]: garbage collection is OFF

               

              Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

              0   ???                      
              0xac17c630 _XHNDL_trapback_instruction + 0
              1   ???                      
              0xffffffff 0 + 4294967295

               

              Thread 1:: Dispatch queue: com.apple.libdispatch-manager

              0   libsystem_kernel.dylib   
              0x936d790a kevent + 10
              1   libdispatch.dylib        
              0x915a8e10 _dispatch_mgr_invoke + 969
              2   libdispatch.dylib        
              0x915a785f _dispatch_mgr_thread + 53

               

              Thread 2:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c310f7b pthread_cond_timedwait_relative_np + 47
              3   com.apple.CoreServices.CarbonCore0x90fd23a7 TSWaitOnConditionTimedRelative + 178
              4   com.apple.CoreServices.CarbonCore0x9103467f MPWaitOnQueue + 200
              5   PMRuntime.dylib          
              0x00014130 MemUtils::GetAvailMem() + 288
              6   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              7   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              8   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 3:

              0   libsystem_kernel.dylib   
              0x936d4c22 mach_msg_trap + 10
              1   libsystem_kernel.dylib   
              0x936d41f6 mach_msg + 70
              2   com.apple.CoreServices.CarbonCore0x9105f0ec TS_exception_listener_thread + 90
              3   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              4   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 4:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.apple.CoreServices.CarbonCore0x91060e62 TSWaitOnCondition + 124
              4   com.apple.CoreServices.CarbonCore0x90fd237d TSWaitOnConditionTimedRelative + 136
              5   com.apple.CoreServices.CarbonCore0x9103467f MPWaitOnQueue + 200
              6   AdobeACE                 
              0x0005a6f1 0x20000 + 239345
              7   AdobeACE                 
              0x0005a0ed 0x20000 + 237805
              8   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              9   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              10  libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 5:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.apple.CoreServices.CarbonCore0x91060e62 TSWaitOnCondition + 124
              4   com.apple.CoreServices.CarbonCore0x90fd237d TSWaitOnConditionTimedRelative + 136
              5   com.apple.CoreServices.CarbonCore0x9103467f MPWaitOnQueue + 200
              6   AdobeACE                 
              0x0005a6f1 0x20000 + 239345
              7   AdobeACE                 
              0x0005a0ed 0x20000 + 237805
              8   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              9   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              10  libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 6:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.apple.CoreServices.CarbonCore0x91060e62 TSWaitOnCondition + 124
              4   com.apple.CoreServices.CarbonCore0x90fd237d TSWaitOnConditionTimedRelative + 136
              5   com.apple.CoreServices.CarbonCore0x9103467f MPWaitOnQueue + 200
              6   AdobeACE                 
              0x0005a6f1 0x20000 + 239345
              7   AdobeACE                 
              0x0005a0ed 0x20000 + 237805
              8   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              9   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              10  libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 7:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.apple.CoreServices.CarbonCore0x91060e62 TSWaitOnCondition + 124
              4   com.apple.CoreServices.CarbonCore0x90fd237d TSWaitOnConditionTimedRelative + 136
              5   com.apple.CoreServices.CarbonCore0x9103467f MPWaitOnQueue + 200
              6   AdobeACE                 
              0x0005a6f1 0x20000 + 239345
              7   AdobeACE                 
              0x0005a0ed 0x20000 + 237805
              8   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              9   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              10  libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 8:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.apple.CoreServices.CarbonCore0x91060e62 TSWaitOnCondition + 124
              4   com.apple.CoreServices.CarbonCore0x90fd237d TSWaitOnConditionTimedRelative + 136
              5   com.apple.CoreServices.CarbonCore0x9103467f MPWaitOnQueue + 200
              6   AdobeACE                 
              0x0005a6f1 0x20000 + 239345
              7   AdobeACE                 
              0x0005a0ed 0x20000 + 237805
              8   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              9   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              10  libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 9:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.apple.CoreServices.CarbonCore0x91060e62 TSWaitOnCondition + 124
              4   com.apple.CoreServices.CarbonCore0x90fd237d TSWaitOnConditionTimedRelative + 136
              5   com.apple.CoreServices.CarbonCore0x9103467f MPWaitOnQueue + 200
              6   AdobeACE                 
              0x0005a6f1 0x20000 + 239345
              7   AdobeACE                 
              0x0005a0ed 0x20000 + 237805
              8   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              9   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              10  libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 10:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.apple.CoreServices.CarbonCore0x91060e62 TSWaitOnCondition + 124
              4   com.apple.CoreServices.CarbonCore0x90fd237d TSWaitOnConditionTimedRelative + 136
              5   com.apple.CoreServices.CarbonCore0x9103467f MPWaitOnQueue + 200
              6   AdobeACE                 
              0x0005a6f1 0x20000 + 239345
              7   AdobeACE                 
              0x0005a0ed 0x20000 + 237805
              8   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              9   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              10  libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 11:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c2b882a pthread_cond_wait + 48
              3   com.adobe.amt.services   
              0x0a549126 C_AMTUISwitchSuppressUpdates + 16768
              4   com.adobe.amt.services   
              0x0a541db0 C_EULA_SetState + 2164
              5   com.adobe.amt.services   
              0x0a54918c C_AMTUISwitchSuppressUpdates + 16870
              6   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              7   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 12:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c2b882a pthread_cond_wait + 48
              3   TINthread.dylib          
              0x136fd7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
              4   TINthread.dylib          
              0x136fd83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
              5   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              6   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 13:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.adobe.InDesign.AppFramework0x0bd83fba GetPlugIn + 1045130
              4   com.adobe.InDesign.AppFramework0x0bd7ff03 GetPlugIn + 1028563
              5   com.adobe.InDesign.AppFramework0x0bd8010c GetPlugIn + 1029084
              6   com.adobe.InDesign.AppFramework0x0bd83a86 GetPlugIn + 1043798
              7   boost_threads            
              0x01704fcd thread_proxy + 141
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 14:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.adobe.InDesign.AppFramework0x0bd83fba GetPlugIn + 1045130
              4   com.adobe.InDesign.AppFramework0x0bd7ff03 GetPlugIn + 1028563
              5   com.adobe.InDesign.AppFramework0x0bd8010c GetPlugIn + 1029084
              6   com.adobe.InDesign.AppFramework0x0bd83a86 GetPlugIn + 1043798
              7   boost_threads            
              0x01704fcd thread_proxy + 141
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 15:

              0   libsystem_kernel.dylib   
              0x936d6bb2 __semwait_signal + 10
              1   libsystem_c.dylib        
              0x9c2c17b9 nanosleep$UNIX2003 + 187
              2   com.adobe.InDesign.Support for JavaScript0x114defab GetPlugIn + 344123
              3   com.adobe.InDesign.Support for JavaScript0x114c29c3 GetPlugIn + 227923
              4   com.adobe.InDesign.Support for JavaScript0x114df0b8 GetPlugIn + 344392
              5   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              6   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 16:

              0   libsystem_kernel.dylib   
              0x936d6a9a __recvfrom + 10
              1   libsystem_c.dylib        
              0x9c2c14a2 recv$UNIX2003 + 54
              2   ServiceManager-Launcher.dylib 0x190e36cf Invoke + 54887
              3   ServiceManager-Launcher.dylib 0x190e276e Invoke + 50950
              4   ServiceManager-Launcher.dylib 0x190e161f Invoke + 46519
              5   ServiceManager-Launcher.dylib 0x190e1671 Invoke + 46601
              6   ServiceManager-Launcher.dylib 0x190e16fb Invoke + 46739
              7   ServiceManager-Launcher.dylib 0x190dbafe Invoke + 23190
              8   ServiceManager-Launcher.dylib 0x190dbce7 Invoke + 23679
              9   ServiceManager-Launcher.dylib 0x190dc8c7 Invoke + 26719
              10  ServiceManager-Launcher.dylib 0x190dc9c5 Invoke + 26973
              11  ServiceManager-Launcher.dylib 0x190dfdb0 Invoke + 40264
              12  ServiceManager-Launcher.dylib 0x190e0059 Invoke + 40945
              13  ServiceManager-Launcher.dylib 0x190e0687 Invoke + 42527
              14  ServiceManager-Launcher.dylib 0x190e0884 Invoke + 43036
              15  ServiceManager-Launcher.dylib 0x190d2826 Login + 1654
              16  ServiceManager-Launcher.dylib 0x190d3c71 Login + 6849
              17  ServiceManager-Launcher.dylib 0x190e0df3 Invoke + 44427
              18  ServiceManager-Launcher.dylib 0x190e3341 Invoke + 53977
              19  libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              20  libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 17:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c2b882a pthread_cond_wait + 48
              3   com.adobe.adobeswfl      
              0x22dab1af APXGetHostAPI + 2599055
              4   com.adobe.adobeswfl      
              0x22b44b0f APXGetHostAPI + 82415
              5   com.adobe.adobeswfl      
              0x22dab29c APXGetHostAPI + 2599292
              6   com.adobe.adobeswfl      
              0x22dab307 APXGetHostAPI + 2599399
              7   com.adobe.adobeswfl      
              0x22dab426 APXGetHostAPI + 2599686
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 18:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c2b882a pthread_cond_wait + 48
              3   com.adobe.adobeswfl      
              0x22dab1af APXGetHostAPI + 2599055
              4   com.adobe.adobeswfl      
              0x22b44b0f APXGetHostAPI + 82415
              5   com.adobe.adobeswfl      
              0x22dab29c APXGetHostAPI + 2599292
              6   com.adobe.adobeswfl      
              0x22dab307 APXGetHostAPI + 2599399
              7   com.adobe.adobeswfl      
              0x22dab426 APXGetHostAPI + 2599686
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 19:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c2b882a pthread_cond_wait + 48
              3   com.adobe.adobeswfl      
              0x22dab1af APXGetHostAPI + 2599055
              4   com.adobe.adobeswfl      
              0x22b44b0f APXGetHostAPI + 82415
              5   com.adobe.adobeswfl      
              0x22dab29c APXGetHostAPI + 2599292
              6   com.adobe.adobeswfl      
              0x22dab307 APXGetHostAPI + 2599399
              7   com.adobe.adobeswfl      
              0x22dab426 APXGetHostAPI + 2599686
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 20:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c2b882a pthread_cond_wait + 48
              3   com.adobe.adobeswfl      
              0x22dab1af APXGetHostAPI + 2599055
              4   com.adobe.adobeswfl      
              0x22b44b0f APXGetHostAPI + 82415
              5   com.adobe.adobeswfl      
              0x22dab29c APXGetHostAPI + 2599292
              6   com.adobe.adobeswfl      
              0x22dab307 APXGetHostAPI + 2599399
              7   com.adobe.adobeswfl      
              0x22dab426 APXGetHostAPI + 2599686
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 21:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c310f7b pthread_cond_timedwait_relative_np + 47
              3   com.adobe.adobeswfl      
              0x22dab177 APXGetHostAPI + 2598999
              4   com.adobe.adobeswfl      
              0x22dc60ee APXGetHostAPI + 2709454
              5   com.adobe.adobeswfl      
              0x22dab29c APXGetHostAPI + 2599292
              6   com.adobe.adobeswfl      
              0x22dab307 APXGetHostAPI + 2599399
              7   com.adobe.adobeswfl      
              0x22dab426 APXGetHostAPI + 2599686
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 22:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c310f7b pthread_cond_timedwait_relative_np + 47
              3   com.adobe.adobeswfl      
              0x22dab177 APXGetHostAPI + 2598999
              4   com.adobe.adobeswfl      
              0x22f224b8 APXGetHostAPI + 4135832
              5   com.adobe.adobeswfl      
              0x22dab29c APXGetHostAPI + 2599292
              6   com.adobe.adobeswfl      
              0x22dab307 APXGetHostAPI + 2599399
              7   com.adobe.adobeswfl      
              0x22dab426 APXGetHostAPI + 2599686
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 23:

              0   libsystem_kernel.dylib   
              0x936d4c76 semaphore_timedwait_trap + 10
              1   com.apple.CoreServices.CarbonCore0x91034a96 MPWaitOnSemaphore + 104
              2   MultiProcessor Support   
              0x2d43a0f0 0x2d400000 + 237808
              3   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              4   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              5   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 24:

              0   libsystem_kernel.dylib   
              0x936d4c76 semaphore_timedwait_trap + 10
              1   com.apple.CoreServices.CarbonCore0x91034a96 MPWaitOnSemaphore + 104
              2   MultiProcessor Support   
              0x2d43a0f0 0x2d400000 + 237808
              3   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              4   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              5   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 25:

              0   libsystem_kernel.dylib   
              0x936d4c76 semaphore_timedwait_trap + 10
              1   com.apple.CoreServices.CarbonCore0x91034a96 MPWaitOnSemaphore + 104
              2   MultiProcessor Support   
              0x2d43a0f0 0x2d400000 + 237808
              3   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              4   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              5   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 26:

              0   libsystem_kernel.dylib   
              0x936d4c76 semaphore_timedwait_trap + 10
              1   com.apple.CoreServices.CarbonCore0x91034a96 MPWaitOnSemaphore + 104
              2   MultiProcessor Support   
              0x2d43a0f0 0x2d400000 + 237808
              3   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              4   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              5   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 27:

              0   libsystem_kernel.dylib   
              0x936d4c76 semaphore_timedwait_trap + 10
              1   com.apple.CoreServices.CarbonCore0x91034a96 MPWaitOnSemaphore + 104
              2   MultiProcessor Support   
              0x2d43a0f0 0x2d400000 + 237808
              3   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              4   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              5   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 28:

              0   libsystem_kernel.dylib   
              0x936d4c76 semaphore_timedwait_trap + 10
              1   com.apple.CoreServices.CarbonCore0x91034a96 MPWaitOnSemaphore + 104
              2   MultiProcessor Support   
              0x2d43a0f0 0x2d400000 + 237808
              3   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              4   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              5   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 29:

              0   libsystem_kernel.dylib   
              0x936d4c76 semaphore_timedwait_trap + 10
              1   com.apple.CoreServices.CarbonCore0x91034a96 MPWaitOnSemaphore + 104
              2   MultiProcessor Support   
              0x2d43a0f0 0x2d400000 + 237808
              3   com.apple.CoreServices.CarbonCore0x910355e0 PrivateMPEntryPoint + 68
              4   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              5   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 30:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.adobe.InDesign.AppFramework0x0bd83fba GetPlugIn + 1045130
              4   com.adobe.InDesign.AppFramework0x0bd7ff03 GetPlugIn + 1028563
              5   com.adobe.InDesign.AppFramework0x0bd8010c GetPlugIn + 1029084
              6   com.adobe.InDesign.AppFramework0x0bd83a86 GetPlugIn + 1043798
              7   boost_threads            
              0x01704fcd thread_proxy + 141
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 31:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.adobe.InDesign.AppFramework0x0bd83fba GetPlugIn + 1045130
              4   com.adobe.InDesign.AppFramework0x0bd7ff03 GetPlugIn + 1028563
              5   com.adobe.InDesign.AppFramework0x0bd8010c GetPlugIn + 1029084
              6   com.adobe.InDesign.AppFramework0x0bd83a86 GetPlugIn + 1043798
              7   boost_threads            
              0x01704fcd thread_proxy + 141
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 32:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.adobe.InDesign.AppFramework0x0bd83fba GetPlugIn + 1045130
              4   com.adobe.InDesign.AppFramework0x0bd7ff03 GetPlugIn + 1028563
              5   com.adobe.InDesign.AppFramework0x0bd8010c GetPlugIn + 1029084
              6   com.adobe.InDesign.AppFramework0x0bd83a86 GetPlugIn + 1043798
              7   boost_threads            
              0x01704fcd thread_proxy + 141
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 33:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.adobe.InDesign.AppFramework0x0bd83fba GetPlugIn + 1045130
              4   com.adobe.InDesign.AppFramework0x0bd7ff03 GetPlugIn + 1028563
              5   com.adobe.InDesign.AppFramework0x0bd8010c GetPlugIn + 1029084
              6   com.adobe.InDesign.AppFramework0x0bd83a86 GetPlugIn + 1043798
              7   boost_threads            
              0x01704fcd thread_proxy + 141
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 34:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e78 _pthread_cond_wait + 914
              2   libsystem_c.dylib        
              0x9c2b882a pthread_cond_wait + 48
              3   TINthread.dylib          
              0x136fd7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
              4   TINthread.dylib          
              0x136fd83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
              5   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              6   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 35:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.adobe.InDesign.AppFramework0x0bd83fba GetPlugIn + 1045130
              4   com.adobe.InDesign.AppFramework0x0bd7ff03 GetPlugIn + 1028563
              5   com.adobe.InDesign.AppFramework0x0bd8010c GetPlugIn + 1029084
              6   com.adobe.InDesign.AppFramework0x0bd83a86 GetPlugIn + 1043798
              7   boost_threads            
              0x01704fcd thread_proxy + 141
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 36:: com.apple.CFSocket.private

              0   libsystem_kernel.dylib   
              0x936d6b42 __select + 10
              1   com.apple.CoreFoundation 
              0x93b37e15 __CFSocketManager + 1557
              2   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              3   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 37:: CoreAnimation render server

              0   libsystem_kernel.dylib   
              0x936d4c22 mach_msg_trap + 10
              1   libsystem_kernel.dylib   
              0x936d41f6 mach_msg + 70
              2   com.apple.QuartzCore     
              0x93516959 CA::Render::Server::server_thread(void*) + 233
              3   com.apple.QuartzCore     
              0x93516866 thread_fun + 29
              4   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              5   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 38:

              0   libsystem_kernel.dylib   
              0x936d702e __workq_kernreturn + 10
              1   libsystem_c.dylib        
              0x9c30eccf _pthread_wqthread + 773
              2   libsystem_c.dylib        
              0x9c3106fe start_wqthread + 30

               

              Thread 39:

              0   libsystem_kernel.dylib   
              0x936d702e __workq_kernreturn + 10
              1   libsystem_c.dylib        
              0x9c30eccf _pthread_wqthread + 773
              2   libsystem_c.dylib        
              0x9c3106fe start_wqthread + 30

               

              Thread 40:

              0   libsystem_kernel.dylib   
              0x936d683e __psynch_cvwait + 10
              1   libsystem_c.dylib        
              0x9c310e21 _pthread_cond_wait + 827
              2   libsystem_c.dylib        
              0x9c2c142c pthread_cond_wait$UNIX2003 + 71
              3   com.adobe.InDesign.AppFramework0x0bd83fba GetPlugIn + 1045130
              4   com.adobe.InDesign.AppFramework0x0bd7ff03 GetPlugIn + 1028563
              5   com.adobe.InDesign.AppFramework0x0bd8010c GetPlugIn + 1029084
              6   com.adobe.InDesign.AppFramework0x0bd83a86 GetPlugIn + 1043798
              7   boost_threads            
              0x01704fcd thread_proxy + 141
              8   libsystem_c.dylib        
              0x9c30ced9 _pthread_start + 335
              9   libsystem_c.dylib        
              0x9c3106de thread_start + 34

               

              Thread 41:

              0   libsystem_kernel.dylib   
              0x936d702e __workq_kernreturn + 10
              1   libsystem_c.dylib        
              0x9c30eccf _pthread_wqthread + 773
              2   libsystem_c.dylib        
              0x9c3106fe start_wqthread + 30

               

              Thread 0 crashed with X86 Thread State (32-bit):

                eax: 0x00000000  ebx: 0x00000005  ecx: 0x00000000  edx: 0x39200000

                edi: 0x00000000  esi: 0x00000100  ebp: 0xbfffaf18  esp: 0xbfffaaf0

                 ss: 0x00000023  efl: 0x00010246  eip: 0xac17c630   cs: 0x0000001b

                 ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

                cr2: 0x00000000

              Logical CPU: 0

              • 4. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                Peter Spier ACP/MVPs

                This looks like a crash in Apple code, but that's mostly a guess since there's basically nothing useful in the report.

                 

                I suggest you reinstall.

                 

                And please, next time post your crash report at patebin.com and put a link here. Crash reports make it nearly impossible to navigate your thread.

                • 5. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                  Bodester22 Community Member

                  Sorry bout the crash report, will do next time.

                   

                   

                  I've already uninstalled/reinstalled.  Any other suggestions?

                  • 6. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                    Peter Spier ACP/MVPs

                    You've uninstalled just the crative suite and run the cleaner tool, not reimaged the machine?

                     

                    Whichever you tried, I'd try the other.

                    • 7. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                      berk53

                      Did you resolve this issue? I'm having the same one.

                      • 8. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                        Peter Spier ACP/MVPs

                        Is your crash report identical, or are yous just saying ID crashes when exporting PDF? There can be a lot of different casues for that...

                        • 9. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                          berk53 Community Member

                          Not sure I'm doing this correctly but here is the problem detail:

                           

                          http://pastebin.com/k4q2sUJ0

                           

                          Sorry, I'm a novice at this.

                          Where is the cleaner tool, how do I reimaged the machine?

                           

                          Thanks!

                          • 10. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                            Peter Spier ACP/MVPs

                            Your crash is definitely NOT the same as the OP. I don't recognize exactly waht the cause of your crash is, unfortunately.

                             

                            I suggested reimaging the machine to Bodestar22 because he had used a disk image to set it up initially rather than installing all of the software from disks. This is not relevant to your situation, as far as I know.

                             

                            The clean tool can be found at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3

                            • 11. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                              berk53 Community Member

                              I tried to reinstall ID but it gave me an error message and would not

                              complete installation.

                              Suggestions?

                              • 12. Re: InDesign CS5 Crashes when exporting PDF.  10.7.4
                                Peter Spier ACP/MVPs

                                You always need to tell us exaclty what the error messages say when you ask for help or we have no way of knowing what errors may have occurred.

                                 

                                Did you uninstal using the installer, then run the clean tool? I would do that again, or just run the clean tool if the installer says there's nothing to uninstall. Reboot the Mac and try again.