6 Replies Latest reply: Aug 21, 2012 9:40 AM by MCRMKL RSS

    Can't Install CS5.5

    MCRMKL Community Member

      I am trying to install CS5.5 on my computer without success. I am installing from DVD. When I try to install it says: "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."


      This is Adobe Indesign CS5.5 Education Version. I don't have any other version on my computer. I bought this last November and tried to install it then and gave up until now.


      I downloaded the Support Advisor and it says "Inspection could not identify any issues. Please contact Adobe Support for further assistance."


      Now what do I do?


      Thanks for any help.