3 Replies Latest reply: Aug 24, 2012 9:25 AM by Dima Tikhonov RSS

    PProHeadless.exe has stopped working error when opening projects in Adobe Media Encoder CS6

    studiojpic Community Member

      Hi, I recently upgraded to Adobe Cloud CS6 and am having problems with the Adobe Media Encoder CS 6 (version 6.0.1.31 64-bit).

       

      When I try to add Adobe Premiere projects in AME, it sometimes gives me the following error:

       

      PProHeadless.exe has stopped working

       

      I tried rebooting, and it still gives me the same error.  Sometimes the project will load, sometimes it won't.

       

      The Premiere projects contain a H.264 .mov file coming from my Canon T2i.  I also added an overlay logo to the bottom right of the video that I created in Adobe After Effects, which only contains text, no effects, no motion, etc.  Sometimes I also have a .wav file recorded from a Zoom H4n, but not always.  I usually edit those in Adobe Audition with the remove noise feature.

       

      I am running on Windows 7 Ultimate 64-bit.  I'm using an i7 with 16GB ram and an ATI 6870 video card.

       

      I have the LUT buddy plugin installed.

       

      It will give me the error the first time I try to load the project, and the connection to Dynamic Link Server will fail.  Afterwards, if I try to load the project again, even if I restart AME, it stays stuck in the Connecting to Dynamic Link server...

       

      Any help anyone could provide would be appreciated.