need more information. are you able to take screenshots of what is happening?
what happens if rather than merging multiple records on a master page that the multiple records are on the normal page 1 (leave the master blank)?
are you able to upload all assets for the project so that we can try to replicate the fault?
We have had this same issue. It happens in 5.5 and 6 with docs created in those programs. I have been able to create a successful merge in CS6 by using a document that was created in CS5 or earlier. Otherwise I have to save as an IDML file and transfer to another computer that still has CS 4 or 5, create the merged document, then transfer back. I do a lot of numbering and it's time consuming to have to adjust the placement on 1000–2000 instances on the high end. I've included some screen shots taken from the preview with the elements on the master page and with nothing on the master page. On this job the shift was down and to the left. I have had instances when the shift was up and to the left. Any suggestions would be greatly appreciated. Thanks.
so far as uploading the assets to the web for us to test and replicate the fault, perhaps try the dropbox service or similar FTP service.
after looking at the screengrab, i think the opening post was confusing. can you please confirm that when the merge is made, is the merge meant to be:
* 1 record output per page (like a direct mail letter); or
* many records output per page (like LincolnPrintingPlus's gift certificate post)
also, what page is the merge being assembled on? an actual MASTER PAGE e.g.
or page 1 of the file with the master BLANK:
if the answer is one record per page and art is made on page 1 and the master is blank, there should be no issues. Having said that, we need to have access to all the assets to replicate the fault.
I'm new to InDesign and I'm starting to wonder if maybe the issue is good old fashioned operator error.
I have been merging on the master. I just tried merging a single record and everything worked perfectly, no shift. Except I only got one merged page.
This is a direct mail letter (one page) with multiple merge fields. This is where I get confused on the difference between single and multiple records.
Iif I'm supposed to be doing a single record merge, how do I get it to produce multiple pages, one per spreadsheet entry? (I've read and re-read everything in the help section, but I'm afraid I still don't get it.) I tried replicating my master on successive pages, which I admittedly may have done wrong (copy and paste), but merging just produces the first entry of my spreadsheet over and over.
I know I'm doing something wrong, but can't figure out what.