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Flash and Shockwave don't work on Firefox

New Here ,
Aug 31, 2012 Aug 31, 2012

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Flash and Shockwave stopped working on Firefox for me - as requested by webpages and reinstalled and reinstalled the programs several times over the past couple weeks but no change.  These work fine on Chrome and IE. Anyone know what is problem with Firefox and how to fix so will run Flash?

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LEGEND ,
Aug 31, 2012 Aug 31, 2012

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What is your operating system?

What exactly means "stopped working"?

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New Here ,
Sep 01, 2012 Sep 01, 2012

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Hi - Windows 7 and nothing Flash even shows on the screen in Firefox on most webpages. On BBC one sees a place to click to start a video, but after clicking nothing happens - basically a washout - but does work in Chrome and IE - Thanks

 

William Brieger

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Community Beginner ,
Sep 01, 2012 Sep 01, 2012

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Hi    I have Firefox, too.  I was having a problem viewing anything requiring the Flash player (I can't remember the version, but I think it was 11 and it was on August 1 if that helps).  I tried an uninstall on Version 11 and then installed again. No change.  I think I found something on Firefox questions or forums (sorry, don't remember) and it was suggested to revert back to Version 10.  I had to uninstall the current Flash and revert back to the 10.3.183 version.  Works great now.   Hope this helps.

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LEGEND ,
Sep 01, 2012 Sep 01, 2012

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Can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?

If not, type about:addons in the Firefox address bar; can you see Shockwave Flash, and is it enabled?

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