Adobe Flash Player

[Guest]

I have downloaded and installed Flash Player four times. It shows up in my programs library, so I know it is installed properly. The problem is that when I go to a web page that requires it, the web page says I need to install Adobe Flash Player. What can possibly be wrong? Thanks for any tips on what I can do to fix this problem!

[MichaelKazlow]

Moved to Installing Flash Player

[Guest]

Why can't I get the correct answer?

[MissingaDIMM]

sheriff120, in your programs does it show Adobe Flash Player 11 ActiveX or Adobe Flash Player 11 Plugin or maybe both? Also, what web browser(s) is showing that it's not installed?

[Guest]

It shows that I have Active X and the flash player plugin. But, there are no icons anywhere to run them. I use the Firefox browser.

[pwillener]

Flash Player is a browser add-on, not an executable program.

You can test it here if it is working: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

[Guest]

This makes six times I have attempted to download Flash Player. Every time it says I have to close Firefox and I do. But, it stillgoes as far as saying the download is complete and installed on my computer, but it still doesn't work.

[pwillener]

How does it "not work"; what do you see instead of the expected Flash content?

Do you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?

What files do you have in

• C:\Windows\system32\Macromed\Flash ?

[Guest]

All it says is plug in not active.

[pwillener · Accepted solution]

You mean it's disabled?  If so, go to about:addons and click the Enable button.

[Guest]

You are right. I had Shockwave Flash disabled. Thanks!