5 Replies Latest reply: Sep 6, 2012 3:13 PM by Bill Hunt RSS

    Stop Premiere Elements from downloading

    fyip Community Member
    fyip Sep 1, 2012 7:25 PM

      I use a cellular Internet connection and pay per MB

      Every time I open Premiere Elements it uses 25 MB

      Updating is disabled but it has not stopped Premiere Elements

      This does not happen with Photoshop Elements

      This does not happen with any other application

      All application Updating is disabled

      I do Manual Updates for everything

      I have a Wireless Watcher that shows every byte used

      I have tested this with every application

      This only happens with Premiere Elements

      Just to be sure I disabled all Adobe applications

      It does not download anything, Just uses up 25 MB each time

      How can I stop Premiere Elements from using up my MB

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        • 1. Re: Stop Premiere Elements from downloading
          Steve Grisetti CommunityMVP
          Steve Grisetti Sep 2, 2012 5:59 AM (in response to fyip)

          It might be worth contact Adobe about this.

           

          The program is designed to be in regular contact Adobe and, when necessary, download updates. Disabling those features might mean doing something that's a bit deeper than we would know about.

          • 2. Re: Stop Premiere Elements from downloading
            fyip Community Member
            fyip Sep 2, 2012 1:10 PM (in response to Steve Grisetti)

            Thanks for the reply:

             

            In Preferences you can choose to not be notified about updates.

            However there is no option not to check for updates.

            So that is what is happening, it is always checking for updates.

            There should be a option to disable checking for updates.

             

            I disabled updates in Adobe Reader X and Flash Player and

            it does not check for updates for those.

            I check manually for updates because of my connection but

            mainly because when there is a update available I will go to the source

            and download the update and install it myself which is the better way.

             

            I will look for a way to disable the automatic checking for updates by

            Premiere Elements and if not found I will contact Adobe as you suggested.

            • 3. Re: Stop Premiere Elements from downloading
              Bill Hunt CommunityMVP
              Bill Hunt Sep 2, 2012 2:58 PM (in response to fyip)

              Things might have changed, but Open PrE, and go to Help>Updates. It will run, and if updated, will show that no updates are available. Then, you can Quit, or go to Preferences (or similar syntax). There, you can set how Auto Updates are run, and for which programs.

               

              Might be worth a try.

               

              Good luck,

               

              Hunt

              • 4. Re: Stop Premiere Elements from downloading
                fyip Community Member
                fyip Sep 4, 2012 11:42 AM (in response to Bill Hunt)

                Thanks for the reply, I already tried this, it does work for photoshop Elements but does not work for Premiere Elements.

                • 5. Re: Stop Premiere Elements from downloading
                  Bill Hunt CommunityMVP
                  Bill Hunt Sep 6, 2012 3:13 PM (in response to fyip)

                  You say that it does not work for PrE. Do you mean that that Updates function is missing from your copy, or that it does not stick?

                   

                  Good luck,

                   

                  Hunt