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flashplayer installation

Guest
Sep 02, 2012 Sep 02, 2012

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installation fails at 4% every time. have downloaded 8 times. have done everything on troubleshoot page. have uninstalled older version and now can't watch anything.

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LEGEND ,
Sep 02, 2012 Sep 02, 2012

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What is your operating system & version?

What is your web browser?

Do you get any error message?

[topic moved to Flash Player forum]

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Guest
Sep 03, 2012 Sep 03, 2012

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Mac OS X

10.6.8

Safari

No error message...just "instalation failed"

(thanks for responding)

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Adobe Employee ,
Sep 03, 2012 Sep 03, 2012

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Right-click the downloaded file. Select Show Package Contents and then double-click the Adobe Flash Player.pkg file in the Resources folder.

See the following document for more details: http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-mac.html#m...

Thanks,

Sunil

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Guest
Sep 06, 2012 Sep 06, 2012

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did the package thing at least three times...installation failed at 7% (instead of 4%)

next suggestion?

(for now I'm browsing with Google Chrome instead of Safari but still would like to figure this out)

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