Can you please specify the command line you used to install the AAMEE created packages. The command line should be -
msiexec.exe /i <path of msi> /qn.
With these parameters the msi should run fine in silent mode. I would strongly suggest you to not go and change the msi to allow UI based installation because it is not supported/tested by AAMEE.Please use only silent mode for installation. Also, make sure that you launch the command line with administrative privileges to install the msi. If things dont work out, please email me the PDApp.log file at email@example.com. the PDApp.log file is formed at the temp location. You can find this folder using %temp%\PDApp.log (if msi is run from logged-in user account) OR [BootDrive]:\windows\Temp\PDAp.log. (No user logged in).
Saransh Katariya | Member of technical staff | Adobe Systems | firstname.lastname@example.org
Thanks for the response. I am using
msiexec /i "AdobeInDesignCS6.msi" /qn in CMD after already navigating to files directory.
I edited the msi after it would not launch to get an idea of what was going on. It is hard to troubleshoot an invisible launcher. I also try opening CMD as Admin, even though my account is admin, but it made no difference.
I will try and locate this log file for you.
I am having a similar problem with Adobe CS6 Master Collection
I am trying to finish an image to deploy to four computer labs at a school.
The MSI install worked the first initial time. But now...
I get nothing. Eventlog says two entried Beginging and Ending MsiInstaller (Event ID 1040 & 1042).
No [BootDrive]:\windows\Temp\PDAp.log file anywhere.
Yes, I have a command line with administrative privileges to install the msi.
I have tried to deploy this MSI in silent mode using the following commands:
- msiexec /i "Build\AdobeCS6.msi" /qn REBOOT=ReallySuppress
- msiexec /i "Build\AdobeCS6.msi" /quiet REBOOT=ReallySuppress
- msiexec /i "Build\AdobeCS6.msi" /qn
- msiexec /i "Build\AdobeCS6.msi" /quiet
If installation was done in logged in mode then PDApp logs will be created at %temp%/PDApp.log
Thanks for the help. I am back working on this issue. Where exactly is this log file? I checked myusername/temp but do not see a log file. Is this log created when running the msi or when creating the build via AAMEE?
The log file is created when you build the package and also when you run the the msi. If you are deploying in logged in mode just type %temp% in your run command and you will find this file in the temp folder.
Saransh Katariya | Adobe Systems | email@example.com
I am having this exact problem with CS6 Design & Web. Used AAMEE to create the msi, ran from an admin login using the prescribed command line. The msi runs for a while, but nothing is ever installed and no program folders are created. I attempted to run the msi not in quiet mode for testing purposes (did not edit msi, just ran without the silent switch) and I see the same thing--install starts, progress bar begins to move, and then it stops and rolls back without explanantion. Any help would be appreciated!
Same behavior for me, installing Audition CS6. I only get the log file if I remove the "/qn" switch., so I don't know if it's useful.
I am having the same issue as everyone. I have already emailed the PDApp.log to your email address.
RIght click - Run as admin. UAC prevents msi from installing if you don't do this.
I am having the same issue with CS6 Production Suite. I was on tech support with Adobe for almost 2 hours and still same problem as the other folks in this discussion.
Mac version worked just fine but the windows one needs to be addressed by Adobe.