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Error installing flash player

New Here ,
Aug 31, 2012 Aug 31, 2012

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I searched Google and it didn't come up with any results for the error, so I thought I would try to post it here.

Greg Kwast - flash player install error.PNG

That is the error message I receive.  I have no idea what is causing it, but the Flash Player installer fails after that.

Has anybody seen this error or have any idea what is causing it?  Any help would be greatly appreciated.

Thanks,

Donavan

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Adobe Employee ,
Sep 05, 2012 Sep 05, 2012

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Moving this thread to the Installing Flash Player forums.

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Adobe Employee ,
Sep 05, 2012 Sep 05, 2012

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Hi,

Could you please let us know the Windows version you use?

Thanks,

Sunil

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New Here ,
Sep 05, 2012 Sep 05, 2012

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The computer is a Dell Latitude D620 running Windows XP SP3.  Its got 2 GB of RAM, so that should be enough to install and run Adobe Flash Player.

I tried installing Adobe Flash Player 11 and when that failed I tried Flash Player 10, which also failed with the same error above.

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LEGEND ,
Sep 05, 2012 Sep 05, 2012

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That is an error I have never seen before.

What is the file version of KERNEL32.dll in C:\Windows\system32 ?

Can you post the contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash

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LEGEND ,
Sep 05, 2012 Sep 05, 2012

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