7 Replies Latest reply on Sep 5, 2012 11:14 PM by pwillener

    RunDLL or sp.dll problem

    JMattero Level 1

      Hello:

      For the last few months, whenever I restart my computer, I get the following  message:

       

      "RunDLL" is in the top border of the window.

       

      The body of the error message says "There was a problem starting C;\Users\MyName\AppData\Roaming\Adobe\sp.dll The specified module could not be found".

       

      I am running Windows 7 Home Premium on a Dell Inspiron laptop with 4 GB memory.

       

      Does anyone know how to solve this problem? I was thinking about deleting Adobe from the computer and then re-downloading it, but I am not sure if that is necessary or advisable.

       

      Thanks.

       

      JMattero